Windows 10: Graphic driver downloaded on both device

I have 2 device linked with same account and same license key for that matter, the problem is I think somewhat this 2 device is linked both ways, the PC i have use AMD graphic card, and the laptop use nvidia, but the laptop receive and install AMD driver update from Windows Update and vice versa. Should I bought another license key for one of this device? will It still can be linked to same account ? so, 1 account, 2 device, 2 license key

:)

 

Intel Graphic Driver Update

Hello,



Thank you for posting your query in Microsoft Community.



We do understand your concern and we will be happy to help you regarding this.

Please answer the below questions:

• What exactly happens when you launch the game?
• Do you get any error message?

I request you to try the following steps:

Uninstall and Reinstall the Graphics Card Drivers.

Step 1: Uninstall the Graphics Card
Drivers

• 
  Right click on Start menu.
  
• 
  Click on “Device Manager” from that list.
  
• 
  Search for the Graphics Card
  from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove the corrupted drivers
  from the computer.
  
• 
  Follow the on-screen instructions to complete it and then restart the computer if prompted.
  

After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

Step 2: Go to the Computer or Graphics Card
manufacturer’s website and search for the latest Windows 10 drivers available for the
Graphics Card model and then install it by following the instructions given in the website.



I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.



Thank you.

 

Graphics Driver for Windows 10

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern, and we in Community will try to help you in the best possible way we can.

Follow the below methods and check if it helps.

Method 1:

I suggest you update Graphic card drivers:

• Press Windows key + X and click on
  Device manager.
• Expand Display Driver from the list.
• Right click on the Graphic driver and select
  update driver software.

If the issue still persist follow method 2.

Method 2:

I suggest you to go to the manufacturer’s website of your graphic card and check for any updated drivers available there. If so, try to install them and check if it fix the issue.

If no updated drivers available then try installing the available drivers in compatibility mode.

Refer the steps:

• Download the Drive from the manufacture’s website, Right click on the setup file and select Properties.
  
  
• Click the compatibility tab, tick the box next to Run this program in compatibility mode for and select Windows.

If the issue still persist, suggest you to please get in touch with our
Xbox Support team through below link to resolve the issue:

http://forums.xbox.com/xbox_early_access/xbox_on_win10_ip/default.aspx

Our Xbox support team will assist you better in this regard.



Hope the information helps, if you have any further queries, feel free to post. We are here to assist you.

Regards,

Guru Kiran