Windows 10: graphical displays

the graphics display

:)

 

Custom Driver : Intel HD Graphics & ATI Combo (Alpha) - by nIGHTmAYOR

according to laptop support page they do list an old downloadable driver for intel for windows 7 , weather this is related to there being several variants of that laptop or this laptop has switchable graphics i may just suggest you reset the bios and see if things change , if yes you may be able to apply step 2 , if not then apply step 4 and call it today , you are still better off being on the high performance gpu .

Out of curiosity can you take a snap shot from Settings > System > Display. Scroll down and click the “Graphics Settings” ?

 

graphic card

Hi,

There is a possibility that the application you're trying to download is not compatible with the hardware that you have. We suggest that you check the system requirements of the chat application, then see if your device is capable of running the it.

To check the Graphics card information on your device, follow these steps:

• Press Windows key + R.
• On the Run box, type msinfo32 then hit Enter key.
  
• On the System Information window, click on Components → Display.

Should you need further assistance, we are here to help.

 

Display Screen

Hi,

Kindly reply: What is the make and model of Graphics Card installed in your computer?

I suggest you to follow the steps below and then check if it helps in resolving your issue.

Method 1: Update Graphics Card

Follow the steps below.

• Press Windows key + X and click on
  Device Manager.
• Expand the Display Adapter.
• Right-click on the Graphics card and select
  Update Driver Software.
• Restart your system

Method 2: Uninstall and then re-install Graphics Card

Follow the steps below.

• Press Windows key + X and click on
  Device Manager.
• Expand the Display Adapter.
• Right-click on the Graphics card and select
  Uninstall.
• Once, you have uninstalled the driver do not restart, go to the Manufacturer's website and download the latest Graphics Card Driver.
• Double-click (run) and install the driver setup file.
• Restart your system.

Hope this helps. Please respond if you have further related queries.

Regards,