Windows 10: Graphics card drivers won't install-hard resets system halfway through

Hi All,

I built a new system for my wife and I'm having the strangest issue. I can't get the graphics card drivers to install. Half way through the system hard resets and I have to restore. I've tried scrubbing all AMD Drivers with their utility, I've tried installing it in safe mode, I've updated the BIOS. Yes I've used Google. Hell I even replaced the CPU/Motherboard. It happens at the same time in the install process. So I've re-downloaded the driver and tried using AMD's auto install app. I'm at a complete loss as to why this is happing. Any thoughts? Thanks!


MSI B550 Gaming Carbon WiFi Motherboard

AMD Ryzen 5 X5600x

Corsair H80i Water Cooling

2x8gb DDR4 RAM

1tb Samsung 970 nVme drive

AMD 7870 video card

:)

 

Nvidia Graphics Card

Hello Brian,

I request you to try the following steps:

Uninstall and Reinstall the Graphics Card Drivers.

Step 1: Uninstall the Graphics Card
Drivers

• 
  Right click on the Start menu.
  
• 
  Click on “Device Manager” from that list.
  
• 
  Search for the Graphics Card
  from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove the corrupted drivers
  from the computer.
  
• 
  Follow the on-screen instructions to complete it and then restart the computer if prompted.
  

After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

Step 2: Go to the Computer or Graphics Card
manufacturer’s website and search for the latest Windows 10 drivers available for the
Graphics Card model and then install it by following the instructions given in the website.

I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.

Thank you.

 

Unable to install graphics card driver on Windows 10.

Hello Alex,



Thank you for posting on Microsoft Community. We regret the inconvenience caused and will assist you in resolving the issue.



You may be facing the above issue due to no graphics card drivers installed on your PC. If a device driver is not installed, then the particular device will not be supported on the PC. Any device driver installed on the PC will be visible under
Device manager.



Method 1: I suggest you to download and install the latest and most compatible graphics card driver for Windows 10 operating system from the manufacturer’s website and check if the device driver is visible under
Device manager.



Method 2: If the issue persists, I suggest you to install the drivers in compatibility mode by
following the steps below and check if the issue is resolved.



Step 1: Compatibility mode runs the program in the current version of Windows using the settings from previous version of Windows.

• 
  Download the latest driver setup file from the manufacturer’s website or locate the driver setup file of the previous operating system in your PC.
  
• 
  Right-click on the driver setup file and click on
  properties.
  
• 
  Click on the compatibility tab, check the box
  Run this program in compatibility mode for, select Windows 10 operating system from the drop down menu and proceed with the installation.
  
• 
  Once the driver is installed in compatibility mode,
  restart the PC for the effective changes to take place.
  

Step 2: You can also follow the steps below and check if the issue is resolved.

• 
  Press Windows logo key on the keyboard and type
  Run programs made for previous versions of Windows.
  
• 
  Select the top most search result and follow from step 2 from
  Make older programs compatible with this version of Windows
  (Also applies to Windows 10).
  

Write to us with the status of the issue on the same post for further assistance. Your reply is most important for us to ensure we assist you accordingly.



Thank you.

 

Unsupported Graphics card .

Hello Ayush,



Thank you for posting your query in Microsoft Community.



I request you to try the following steps:



Uninstall and Reinstall the Graphics Card Drivers.

Step 1: Uninstall the Graphics Card
Drivers

• 
  Press “Windows Logo” + “X” keys on the keyboard.
  
• 
  Click on “Device Manager” from that list.
  
• 
  Search for the Graphics Card
  from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove the corrupted drivers
  from the computer.
  
• 
  Follow the on-screen instructions to complete it and then restart the computer if prompted.
  

After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.



Update Driver Software from the Manufacturer’s website:



Step 2: Go to the Computer or Graphics Card
manufacturer’s website and search for the latest Windows 10 drivers available for the
Graphics Card model and then install it by following the instructions given in the website.



I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.



Thank you.