Windows 10: Graphics Error Please Help

Discus and support Graphics Error Please Help in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello, I started up my computer today when I noticed a weird blotch appearing on my MSI gaming laptop's screen. After booting up a few different... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by WyattHoover, Jul 10, 2018.

  1. Graphics Error Please Help


    Hello,


    I started up my computer today when I noticed a weird blotch appearing on my MSI gaming laptop's screen. After booting up a few different programs and cleaning the screen, I realized that rather than being a dirty screen, it is a weird shape that only appears when the screen is dark or totally black. It is a grayish blotch with a small patch of red dots nearby, all of which appears near the center of the screen.


    These patterns are not picked up by screen shots: https://gyazo.com/a1d07cfc5db160c45f16da08f47193d0


    I have attached a photo below showing the errors.


    As a side note, I recently dropped my laptop while carrying it, and by drop I mean tripping and falling (lol) and having the (closed) laptop hit the floor while in my arms.


    If this is just an issue that can be solved with updates that would be awesome. I have an MSI GE62VR Apache Pr.


    Thank you!


    (screenshot of a photo i took on my phone)

    https://gyazo.com/847bab325a3dadc2c286070847d9c633

    :)
     
    WyattHoover, Jul 10, 2018
    #1

  2. Graphics card information.

    Hi David,

    Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

    The error might occur if the Graphic card is cannot update the driver automatically.

    I suggest you to update the graphic card manually by following the steps below:

    • Press Windows key + X and click on
      Device manager.
    • Expand Display Driver from the list.
    • Right click on the Graphic driver and select
      update driver software.

    Also, can download the latest version of the graphic card from the manufacturer website.

    Hope the information is helpful. Please revert back with the necessary information and we’ll be glad to assist you.
     
    Eeshwar Kumar, Jul 10, 2018
    #2
  3. help to remote connect

    not sure how to use both programs u 2 suggested, i need more helpful steps thanks
     
    Corduroy_Jr, Jul 10, 2018
    #3
  4. Graphics Error Please Help

    "Graphic Initialization error" on Windows 10

    Hello,

    I request you to try the following steps:

    Uninstall and Reinstall the Graphics Card Drivers.

    Step 1: Uninstall the Graphics Card
    Drivers


    • Right click on the Start menu.

    • Click on “Device Manager” from that list.

    • Search for the Graphics Card
      from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove the corrupted drivers
      from the computer.

    • Follow the on-screen instructions to complete it and then restart the computer if prompted.
    After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

    Step 2: Go to the Computer or Graphics Card
    manufacturer’s website and search for the latest Windows 10 drivers available for the
    Graphics Card model and then install it by following the instructions given in the website.

    I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.

    Thank you.
     
    Amit(Kumar), Jul 10, 2018
    #4
Thema:

Graphics Error Please Help

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