Windows 10: Graphics glitch on Asphalt 8: Airborne on Windows 10

Hi, I am Syed Nazmus Sakib from Bangladesh. I've installed Asphalt 8: Airborne from Microsoft store. It was installed successfully and loaded very fast on an Ethernet connection. But the problem is, that this type of visual glitch doesn't let me play. Can anyone advise me to fix it? Graphics settings switched to low, runs smoothly but the glitch.My system:Intel Core 2 Duo E8400DDR3 6GB ramIntel GMA X4500WD Green 120GB SSD1TB HDD the game is installed on this driveEthernet connectionScreenshots are given below:

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asphalt 8 airborne log in issues in xbox game hub

Hi De'quarn,

Please answer these questions to assist you better.

• Do get any error message?
• Is the issue specific to asphalt 8 airborne?
  

Follow the steps below and check if that helps.

Run the Windows App Troubleshooter

I suggest you to download and run the app troubleshooter from the below link and check if it helps.

Fix problems with apps from Microsoft Store

If the issue is specific to asphalt 8 airborne then I suggest you to contact
asphalt 8 airborne support. Thank you.

 

Asphalt 8 Airborne will not uninstall

Hi,



At the time that you’ve tried uninstalling Asphalt 8 Airborne, it’s possible that there were system files or registry keys that got corrupted and left some remnants on your computer. Let’s try to uninstall this game using a
PowerShell command. Here are the steps to remove Asphalt 8: Airborne app from all current accounts on the PC:

• In the search box, type Windows PowerShell, right-click on it.
• Select Run as administrator.
• Type the command below and press Enter:
  
  Get-appxpackage -allusers *Asphalt8Airborne* | Remove-AppxPackage
  
• Close the window and check the result if it will delete the app.

We’re just here if you need further help.

 

Asphalt 8 Airborne freeses and crashes

Thanks for the update and for performing all the troubleshooting steps above. We would like to know if are you experiencing the issue with all of your games?

If the issue only happens on this game Asphalt 8 Airborne, we highly recommend that you contact the game developer.

In the meantime, we suggest that you perform the steps below:

Step 1: Perform a clean boot on your computer. Kindly refer to the link below:

How to perform a clean boot in Windows


Step 2: Kindly update your graphics driver on your computer. To proceed, kindly refer to the link below:

Update drivers in Windows 10

If you need further assistance, you can contact us back anytime.