Windows 10: Gray screen when booting a Windows 11 computer

Discus and support Gray screen when booting a Windows 11 computer in Windows 10 Software and Apps to solve the problem; This computer is an HP desktop PC Mo1-F1000a with 12 GB RAM, 64-bit operating system, Windows 11 Home Version 22H2, and an integrated AMD Ryzen 5 4600G... Discussion in 'Windows 10 Software and Apps' started by Marcy_8613, Jan 3, 2023.

  1. Gray screen when booting a Windows 11 computer


    This computer is an HP desktop PC Mo1-F1000a with 12 GB RAM, 64-bit operating system, Windows 11 Home Version 22H2, and an integrated AMD Ryzen 5 4600G with Radeon Graphics 3.70 GHz processor. It was purchased in November 2021, so the warranty has expired already. At the end of December, it started displaying a gray screen on startup and took a really long time to finally boot. After that, it was fine as long as it was not rebooted. This is just a basic computer - no gaming, no rendering, just basically Word and Internet. Looking at the Display Adaptor in the Device Manager, I found this m

    :)
     
    Marcy_8613, Jan 3, 2023
    #1

  2. "Gray Screen of Death"

    Thanks for your informative post!

    I had solved my 2D & gray screen issue using advice posted by erocker (see below)
    Mainly it involves creating a profile and putting higher 2D clocks:

     
    Black Panther, Jan 4, 2023
    #2
  3. gray screen

    when i play cod mw2 sometime into a match my new asus 5770 that i just got today will stop on a frame then go to a gray screen then my monitor will go into power saving mode then come back on and windows will say that the display driver had stopped working and then says it has recovered and its been doing this eveyrtime and i dont know whats causing it
     
    leemerlord, Jan 4, 2023
    #3
  4. Gray screen when booting a Windows 11 computer

    My laptop screen is gray

    Hi Trish,

    Thank you for posting your query in Microsoft Community. We understand the inconvenience caused and will assist you.

    I suggest you to force shut down the computer by pressing the Power button for 5 or more seconds and then restart the computer and check for status.

    If still the issue persists, then suggest you to boot the system in Safe Mode with Networking using Windows 10 ISO by following the steps provided below:

    • On a working PC, go to the
      Microsoft software download website
      and create Windows 10 installation media.
    • Insert the installation media you created, and then restart your PC.
    • On the Install Windows screen, select Repair your computer. (If you’re not seeing this screen, your PC might not be set up to boot from a drive. Check your PC manufacturer's website for info on how to boot from media,
      and then try again.)
    • On the Choose an option screen, select Troubleshoot. From there, you can use Safe Mode. Select
      Advanced Options > Startup Settings > Restart.
    • After your PC restarts, select 5 or F5 to restart you PC in Safe Mode with Networking. If your PC won’t start in Safe Mode with Networking, try steps 2-4 again, and then, after your PC restarts, select 3 or F3 to
      Enable low-resolution video.

    Keep us posted on then status for further assistance.
     
    Eeshwar Kumar, Jan 4, 2023
    #4
Thema:

Gray screen when booting a Windows 11 computer

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