Windows 10: GREEN FLICKERS ON DELL XPS 13 9350

WHAT SHOULD I DO WITH MY LAPTOP? THERE'S A SUDDEN GREEN THING APPEARED ON MY SCREEN AND I'M AFRAID THAT IT COULD SPREAD ON THE ENTIRE SCREEN. DOES IT MEAN THAT I SHOULD REALLY ASK FOR A TECHNICIAN FOR THIS? CAUSE I THINK THE PROBLEM IS THE LCD ITSELF

:)

 

Hyper V causes screen to flicker on new Dell XPS 13 (9350)

I recently purchased a new Dell XPS 13 (9350). Works flawlessly, except for when I enable Hyper-V.

The screen flickers at random intervals when Hyper-V is enabled. I googled this and saw that this was a problem for Surface Book Pros running Windows 10 Pro. I wonder if it has something to do with the graphics chipset used in these devices. However, the
problem can be eliminated when Hyper-V is uninstalled from Program and Features.

At the moment I am unable to use Hyper-V to work on (Though one of the reasons why I purchased this PC was to run virtualized instances on the laptop). Does any one have insight on whether there is something in the pipeline to fix this issue.

 

BSODs on Wake for Dell XPS 13 9350


Are the dumpfiles before you updated to 1511 build, because most of the drivers are still from july 2015.

Please update all the drivers from your support page tot the latest version from here
Product Support | Dell US

 

Hyper V causes screen to flicker on new Dell XPS 13 (9350)

Hi Mark,

Thank you for posting in Microsoft Community.

I understand your concern and frustration you have been through. I will be glad to assist you.

I appreciate the troubleshooting steps you have performed to try to resolve the issue.

I suggest you to follow the Methods below and check.

Method 1: I suggest you to update the display drivers on your computer and check if it helps. Refer the below steps to update the driver.

1. Press “Windows + X” and select Device manager.

2. Select Display Adapter and expand the driver icon.

3. Right click on the driver icon and click on Update.

4. Follow the onscreen instructions to update the driver.

5. Restart the computer and check if the issue is resolved.

http://www.dell.com/support/home/us/en/19/product-support/product/xps-13-9350-laptop/drivers

Method 2: Perform a Clean boot and try enable Hyper v.

Perform a clean boot to check if any third party application is causing the issue, as clean boot helps in eliminating software conflicts.

How to troubleshoot problem by performing clean boot in Windows:

How to perform a clean boot in Windows

Note: Refer "How to reset the computer to start normally after clean boot troubleshooting" to reset the computer to start as normal after troubleshooting.

Method 3: Run a SFC Scan on the system.

You might be facing this issue due to the corrupted files present in your system.

SFC scan will help you repair the corrupted files in your system, and also will enhance the performance of the system.

Open elevated command prompt by following the steps below, and try to perform SFC scan.

Step 1: Right click on the Start button and select Command prompt (Admin).

Step 2: Click on Yes, and continue. Provide administrator password if prompted.

Step 3: Check if it says Administrator: Command Prompt at the top of the window.

Following is the link which will guide you through SFC scan steps.

Use the System File Checker tool to repair missing or corrupted system files

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.


Thanks