Windows 10: Green Screen On Monitor

Hi I recently came across a problem were i was returned a green screen from my monitor and playing gta 5 and modding the story a little. Now when i try starting up my pc i only have the fans working and my monitor receives no signal. I have tried rebooting the pc and taking out the power cable and holding the power button for 30 seconds but its no use. Please help otherwise im going to have to spend another $3,000 on a new PC. ;

:)

 

Green screen

Hi Nancy,

The issue you are experiencing may be due to a corrupted software or a hardware failure on the computer. However, we need to perform some troubleshooting steps to isolate the cause of this concern. Before we proceed, may we know the following:

• What were you doing when you encountered the green screen?
• Did you make any changes on the computer prior to this problem?
• What troubleshooting steps have you tried so far?
• Are you also getting any error messages when experiencing the green screen? If so, can you send us a screenshot?
  Note: Please do not include any personal information.

 

green screens

Since I upgraded to windows 10. I'm getting green screens on IE, Firefox, Microsoft edge videos and on some movie apps. But not on Google Chrome.I have tried all the community step by step suggestive, instructions. But the problem is still there. I understood
that Microsoft is having some issues with windows 10. Is that a fact? .

 

Green screen on monitor

Hi grahamgilbert2,

Thanks for your post in Microsoft Community.



It sounds like you are encountering a green screen on your Windows 11. I'm sorry to hear this, and know your frustration.

But don't worry. You can share your green screen log file with us. We will check if there are any valuable information for resolving the issue after investigation and analysis.

• You could press the Windows+R key combination, paste %SystemRoot%\Minidump and run it to get the green screen log.
  

• If there is no log in the check:
  

1. Right-click the Start logo button in the lower left corner, select System, click Advanced system settings→Settings (startup and failure recovery)→Select Minidump in Write debugging information drop-down menu, and confirm;

2. Then check the virtual memory settings, click Settings (Performance) → Advanced tab → Change → check Automatically manage paging file size for all drives → and exit after continuous confirmation.

When the green screen is displayed again, the log file can be found in the same way as before.

I have just sent you a Private Message where the attaching of .dmp file is possible.



I await your update.







Best Regards,

Lynn Sun | Microsoft Community Support Specialist

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