Windows 10: Green screen with SYSTEM_SERVICE_EXCEPTION occurs everytime I try to launch PUBG

Discus and support Green screen with SYSTEM_SERVICE_EXCEPTION occurs everytime I try to launch PUBG in Windows 10 Drivers and Hardware to solve the problem; OS*: Win10 Home Insider Preview Build 18290.rs_prerelease.181121-1501 Graphic card&driver: NIVIDIA GTX 1050 with version 417.35 (full installation)... Discussion in 'Windows 10 Drivers and Hardware' started by Luis_Conard, Dec 23, 2018.

  1. LUIS_CONARD
    Luis_Conard Win User

    Green screen with SYSTEM_SERVICE_EXCEPTION occurs everytime I try to launch PUBG


    OS*: Win10 Home Insider Preview Build 18290.rs_prerelease.181121-1501

    Graphic card&driver: NIVIDIA GTX 1050 with version 417.35 (full installation)

    RAM: Samsung 4GB*2

    CPU: Intel i5-7300HQ@2.50GHz*4

    SSD: Samsung MZVLW128HEGR-000 (128GB), PUBG is installed in this disk.


    If I launch PUBG in Steam, system would splash with green screen with SYSTEM_SERVICE_EXCEPTION and restart immediately, similar circumstances did not occur while launching other games.

    *degraded from build 18305.1003

    :)
     
    Luis_Conard, Dec 23, 2018
    #1
  2. DESIREE YAU
    Desiree Yau Win User

    Green screen

    Hi Nancy,

    The issue you are experiencing may be due to a corrupted software or a hardware failure on the computer. However, we need to perform some troubleshooting steps to isolate the cause of this concern. Before we proceed, may we know the following:

    • What were you doing when you encountered the green screen?
    • Did you make any changes on the computer prior to this problem?
    • What troubleshooting steps have you tried so far?
    • Are you also getting any error messages when experiencing the green screen? If so, can you send us a screenshot?
      Note: Please do not include any personal information.
     
    Desiree Yau, Dec 23, 2018
    #2
  3. ANTHONYPOPWELL
    anthonypopwell Win User
    green screens

    Since I upgraded to windows 10. I'm getting green screens on IE, Firefox, Microsoft edge videos and on some movie apps. But not on Google Chrome.I have tried all the community step by step suggestive, instructions. But the problem is still there. I understood
    that Microsoft is having some issues with windows 10. Is that a fact? .
     
    anthonypopwell, Dec 23, 2018
    #3
  4. CATHERINE CUS.
    Catherine Cus. Win User

    Green screen with SYSTEM_SERVICE_EXCEPTION occurs everytime I try to launch PUBG

    My xbox app just is a green screen

    Hi Jakob,

    Corrupted app data and an outdated version of the app are possible reasons as to why the Xbox app just shows green screen after launching it. To determine the root cause of this issue, kindly answer the following questions:

    • Have you made any changes to your device or your Xbox account before encountering this issue?
    • Have you tried launching other Windows 10 built-in applications to check if the same issue occurs?
    • Are you getting any error messages when the Xbox app is stuck on the green screen?

    In the meantime, we suggest that you perform the following troubleshooting methods:

    Method 1: Run apps troubleshooter

    We recommend running the Windows apps troubleshooter provided on this
    link    . This troubleshooter can help resolve issues with built-in Windows 10 apps.

    Method 2: Check for updates

    We also recommend keeping your device up-to-date. Refer to
    How to get software and driver updates for Windows 10     for the steps.
     
    Catherine Cus., Dec 23, 2018
    #4
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Green screen with SYSTEM_SERVICE_EXCEPTION occurs everytime I try to launch PUBG

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