Windows 10: Greetings, I couldn't login to one of my laptops with the pin code that Microsoft sent me....

Greetings, I couldn't login to one of my laptops with the pin code that Microsoft sent me. How can I get around this problem? Microsoft sent me a 6-digit code but my computer didn't even allow me to insert 6 digits, only 5 digits. Thanks in advance for your response.

:)

 

OSK PIN login on non-touch device

Hello,

I suggest you to create a PIN for your device and try the on screen keyboard to login to the same.

You may follow the steps below to create PIN protection for your device.

• 
  Go to Settings and select account.
  
• 
  Click on sign in option and Go to PIN option.
  
• 
  Now click on Add and set PIN for login.
  

You can use the same PIN to login to your device using the on screen Keyboard from ease of access option and verify the result.

Please get back to us with updated status. We will be happy to assist you further.

 

Forgotten PIN and expired password

Hi Dyari,

Thanks for your answer.

I tried steps of both links:

• #1: reset PIN code
  
  • I see no link "reset your PIN"on login page --> I can't reset it
    
• #2: change or reset windows password
  
  • My Windows account is not displayed at all on login page.
    
  • I am using a local account
    

If you have any other suggestion, I would be more than happy to try.

Regards,

Guillaume

 

Problem login in with windows 10 PIN

My computer went with no battery and turned off.

After that I couldn´t login any more.

It says "Somtehing happened and your PIN isn´t available. Click to set up PIN again"

Below that there a Set up my PIN but it is doing nothing when I click on it.

There is no way I can acces to the safe mode either.

I´m using a dell laptop Inspiron 13. 7000 series. Windows 10.

If someone has an answer to that would be very helpful.

Thank you!