Windows 10: grey screen when restarting or shutting down

Discus and support grey screen when restarting or shutting down in Windows 10 Support to solve the problem; I noticed after I downloaded the most recent updates and I disabled the Windows background on the sign-in screen I now have a dull grey screen when... Discussion in 'Windows 10 Support' started by bradford, Dec 19, 2015.

  1. bradford Win User

    grey screen when restarting or shutting down


    I noticed after I downloaded the most recent updates and I disabled the Windows background on the sign-in screen I now have a dull grey screen when shutting down or restarting does anyone else have this? When it says restarting or shutting down or when I'm signing in the background is blue, but in between a weird grey screen shows up?

    :)
     
    bradford, Dec 19, 2015
    #1
  2. Nanovox Win User

    Nuisance errors when shutting down or restarting the computer

    I checked those settings and determined they are set correctly as you specified.
     
    Nanovox, Dec 19, 2015
    #2
  3. Nuisance errors when shutting down or restarting the computer

    Hi,

    Thank you for posting your concern in Microsoft community.

    I suggest you to follow the steps below and check if it helps:


    1) Press Windows key + R and type dcomcnfg, and press
    Enter.

    2) Expand Componet Services\Computers.

    3) Right-click My Computer and select Properties.

    3) In the Default Distributed COM Communication.


    Properties section of Default Properties tab, make sure that:

    a. Default Authentication Level is set to
    Connect.


    b. Default Impersonation Level is set to
    Identify.


    Hope this information is helpful. Get back to us for further assistance.
     
    Swathi Ravichandran, Dec 19, 2015
    #3
  4. Claymore Win User

    grey screen when restarting or shutting down

    Aye, me too. I noticed this recently but no idea why it's happening. Nothing in the Event Viewer.
     
    Claymore, Dec 20, 2015
    #4
  5. Claymore Win User
    Several updates later.... no change.
     
    Claymore, Jan 15, 2016
    #5
  6. SebTech33 Win User
    me too.. nobody have a fix?
     
    SebTech33, Jan 21, 2016
    #6
  7. Claymore Win User
    Is nobody else seeing this?
     
    Claymore, Feb 20, 2016
    #7
  8. Claymore Win User

    grey screen when restarting or shutting down

    Did you ever find a solution?
     
    Claymore, Mar 24, 2016
    #8
  9. zztemp Win User
    You disabled the background on the sign-in screen. My guess is the gray background is the default container and isn't really an issue.
    They might have forgotten to make it transparant?
     
    zztemp, Apr 10, 2016
    #9
  10. Claymore Win User
    I've used my own image as a background on the sign-in screen since day 1 (early adopter, 29th July 2016). This grey screen on the logout/restart screen is a recent thing, as in last 2 or 3 months.
     
    Claymore, Apr 10, 2016
    #10
  11. zztemp Win User
    Hmm ok, got me at a loss here *Sad.
    Only thing i can come up with, is resetting your windows files (without touching your personal files).
     
    zztemp, Apr 11, 2016
    #11
  12. Claymore Win User
    Already tried that. I've fully removed the display drivers using DDU from Guru3D, plus performed an in-place upgrade using the Windows Media Creation Tool. But still the grey screen remains, so i'm totally perplexed.

    It doesn't seem to affect the performance of the OS, and I don't actually have any difficulties shutting down or restarting my rig. But I've been lead to believe that grey is a bad thing and indicates something's not quite right, so i'd like to get to the bottom of what's causing it. The Windows 10 anniversary upgrade isn't far off, so maybe that will iron out whatever the illusive issue is that's causing this problem.
     
    Claymore, Apr 4, 2018
    #12
Thema:

grey screen when restarting or shutting down

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