Windows 10: groove music app not working

I just can't add music folders into groove music app. in my windows 10 laptop. I have tried resetting the app. But it does not work .

:)

 

Groove Music is NOT working.

Hi Dima Julia,

Thank you for posting your query on Microsoft Community.

I understand your inconvenience. We are here to assist you.

Before proceeding, we would appreciate if you provide few answers to us in order to narrow down the issue.

• Did you make any changes to the Groove music app prior to the issue?
• Since when you are facing this issue?

I suggest you to try the steps provided below and check if it helps.

• Click on setting option in Groove music app.
• Click on Choose where we look for music on this PC.
• And create a path and check.

Hope it helps. Do let us know if your issue is resolved. For any further query, feel free to contact us.

Thank you.

 

Groove music app not working

Personally I'd be overjoyed as I uninstall Groove regularly as a matter of preference.

But my suggestion would be try to reinstall Groove using Power Shell thusly:

Step 1: Close Groove Music, if it’s running.

Step 2: Open PowerShell with admin rights. To do so, type PowerShell in Start menu or taskbar search box, right-click on PowerShell tab in the pop up menu and then click Run as administrator option.

Step 3: copy and paste the following command get-appxpackage *Microsoft.ZuneMusic* | remove-appxpackage

and press ENTER

Step 3b CLOSE POWER SHELL

Step 4 Go to Microsoft Store and Download and Install the Groove Music app.

Yes, it's free.

 

Groove Music


My Groove music suddenly stopped playing files when I doubleclick on them (groove music launches but is blank). I can use a different player but I have to click into that player as Groove Music is my default. I am reorganizing all of my music (tens of thousands of files) and this won't work for me.
Any suggestions?
I have Windows 10 on a PC.
I found an online troubleshooting that suggesting I delete temporary files and reset Internet explorer which I did and which has not helped.
thank you
(I am also not super tech savy so laymen's instructions is appreciated)