Windows 10: Groove Music file error 0xc00d36e5 - how do I fix it?

Discus and support Groove Music file error 0xc00d36e5 - how do I fix it? in Windows 10 BSOD Crashes and Debugging to solve the problem; I am trying to play a file that is an m4a recording of a phone conversation (windows phone) - I can play one recording but not another (which is much... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by DianaRoffey, Jan 3, 2019.

  1. DIANAROFFEY
    DianaRoffey Win User

    Groove Music file error 0xc00d36e5 - how do I fix it?


    I am trying to play a file that is an m4a recording of a phone conversation (windows phone) - I can play one recording but not another (which is much longer)?

    :)
     
    DianaRoffey, Jan 3, 2019
    #1
  2. HRL08
    HRL08 Win User

    Error Code 0xc00d36e5

    Hello,

    I am playing a recorded audio file on the groove music app. One particular audio file keeps giving the error code 0xc00d36e5. The other audio files are playing well. It's an M4A file.

    Please do help me understand why this is happening and how I can correct it, please ?

    Thanks,

    HRL
     
    HRL08, Jan 3, 2019
    #2
  3. JOSIPA
    Josipa Win User
    Groove Music


    My Groove music suddenly stopped playing files when I doubleclick on them (groove music launches but is blank). I can use a different player but I have to click into that player as Groove Music is my default. I am reorganizing all of my music (tens of thousands of files) and this won't work for me.
    Any suggestions?
    I have Windows 10 on a PC.
    I found an online troubleshooting that suggesting I delete temporary files and reset Internet explorer which I did and which has not helped.
    thank you
    (I am also not super tech savy so laymen's instructions is appreciated)
     
    Josipa, Jan 3, 2019
    #3
  4. YOLVI ELL
    Yolvi Ell Win User

    Groove Music file error 0xc00d36e5 - how do I fix it?

    groove music

    Hi Carrie,



    You can browse for music files in different locations so that you'll be able to see the music from your MP3 player in Groove Music. Just follow these steps:


    • In Groove Music, click Settings, which has the gear icon.

    • Under Music on this PC, click Choose where we look for music.

    • Click the Plus icon.

    • Browse to the location of your MP3 player, and click Add this folder to Music.

    • Click Done.



    The files on your MP3 player should show up on Groove Music after following these steps.



    Let us know if you have any other concerns with Groove Music.
     
    Yolvi Ell, Jan 3, 2019
    #4
Thema:

Groove Music file error 0xc00d36e5 - how do I fix it?

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