Windows 10: Groove Music not working

Discus and support Groove Music not working in Windows 10 Software and Apps to solve the problem; Hello Community, I have a puzzling question. I'm running Windows 10, and for some strange reason, Groove Music works in my wife's account, but not... Discussion in 'Windows 10 Software and Apps' started by jeobsplyr, Apr 20, 2020.

  1. JEOBSPLYR
    jeobsplyr Win User

    Groove Music not working


    Hello Community, I have a puzzling question. I'm running Windows 10, and for some strange reason, Groove Music works in my wife's account, but not mine. My account is the main account. I've tried everything to get it to work, to no avail. Can anyone help with this matter?? Thanks.

    :)
     
    jeobsplyr, Apr 20, 2020
    #1
  2. JOSIPA
    Josipa Win User

    Groove Music


    My Groove music suddenly stopped playing files when I doubleclick on them (groove music launches but is blank). I can use a different player but I have to click into that player as Groove Music is my default. I am reorganizing all of my music (tens of thousands of files) and this won't work for me.
    Any suggestions?
    I have Windows 10 on a PC.
    I found an online troubleshooting that suggesting I delete temporary files and reset Internet explorer which I did and which has not helped.
    thank you
    (I am also not super tech savy so laymen's instructions is appreciated)
     
    Josipa, Apr 20, 2020
    #2
  3. SYED MD BILAL
    Syed Md Bilal Win User
    Groove Music is NOT working.

    Hi Dima Julia,

    Thank you for posting your query on Microsoft Community.

    I understand your inconvenience. We are here to assist you.

    Before proceeding, we would appreciate if you provide few answers to us in order to narrow down the issue.

    • Did you make any changes to the Groove music app prior to the issue?
    • Since when you are facing this issue?

    I suggest you to try the steps provided below and check if it helps.

    • Click on setting option in Groove music app.
    • Click on Choose where we look for music on this PC.
    • And create a path and check.


    Hope it helps. Do let us know if your issue is resolved. For any further query, feel free to contact us.

    Thank you.
     
    Syed Md Bilal, Apr 20, 2020
    #3
  4. RADNEY DRI
    Radney Dri Win User

    Groove Music not working

    Groove Music Unable to Play Music

    We'll try a different approach, we suggest that you reinstall Groove Music and see if it has the same issue. Follow the steps below on how to remove and reinstall Groove Music:

    • Open Start menu, search for "PowerShell"
    • Right-click the PowerShell shortcut and select "Run as administrator". Agree to the UAC prompt.
    • Type/Copy paste Get-AppxPackage *zunemusic* | Remove-AppxPackage.
    • Once that Groove Music has been uninstalled, launch Windows 10 Store.
    • Type/Search for Groove Music and install.

    Looking forward to your response.
     
    Radney Dri, Apr 20, 2020
    #4
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Groove Music not working

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