Windows 10: ground Control video game telling me to try and reinstall directx 7 even though i have...

As you can see it says this but i have already directx 12 .

:)

 

Directx not working with games

Hi Trey,

There is a possibility that the components of DirectX within the game you're trying to play is damaged. For us to provide an accurate solution, we would need you to answer the following questions:

• Which build, version and edition of Windows is installed on your computer?
• Are you experiencing the same issue when you are trying to play all of the installed games on your computer, or is the issue isolated with specific games?
• Are you experiencing the same issue even when you are using other user profiles?

In the meantime, we suggest uninstalling and reinstalling the games that are experiencing an issue with DirectX. Doing so can repair its components. Let us know if the same issue persists.

We are looking forward to your response.

 

Game controller ID settings

Hi Joe,

Thank you for the update. I understand your concern.

I would suggest you to look for the Devices settings in Control Panel and check if the game controllers are listed. If so, refer to the following steps to alter the settings and check if these are helpful in resolving your issue.

a. Right click on one of your game controllers and click Game Controller Settings. Note where in the list it is. If it is not at the top proceed to the next step.

b. Right click and remove all your other controllers (not the 360/gamepad) and let them reinstall automatically.

c. Once complete right click and check the list again and see if the 360 controller/gamepad is at the top. If so, give the game another try and see if it detects your controller.

If the issue still persists, restart your console and then try to reconnect your controller.

Hope this information is helpful. Please post back your results for further assistance.

 

directx and windows 10

Hi,

DirectX is a set of components in Windows that allows software, primarily and especially games, to work directly with your video and audio hardware.
In order for us to efficiently assist you, we just have few questions for you:

• Were there any changes made to your computer prior to the issue?
• Which DirectX version are you currently using?
• Which DirectX version are you installing?
• What troubleshooting steps have you already performed?

Regards.