Windows 10: GSOD Installing Update

Discus and support GSOD Installing Update in Windows 10 BSOD Crashes and Debugging to solve the problem; I am on the Insider program, and lately while trying to install the latest build, it gets to about 75% of the "Installing updates" screen before I get... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Oldiesmann, May 24, 2017.

  1. OLDIESMANN
    Oldiesmann Win User

    GSOD Installing Update


    I am on the Insider program, and lately while trying to install the latest build, it gets to about 75% of the "Installing updates" screen before I get a Green Screen of Death with a message of "CRITICAL STRUCTURE CORRUPTION". I've also gotten this a couple other times, but installing updates is the only way I can easily reproduce the problem. I've attached the relevant info per the how to post here.

    :)
     
    Oldiesmann, May 24, 2017
    #1
  2. MINANGKABU
    minangkabu Win User

    Latest Windows 10 update stalls or stops

    Just had the same on the first install I waited around one hour on the black screen before rebooting the PC. Second install attempt worked no problem.

    One thing I noticed is that there were two installs one for a driver and one for Defender update, at the installing at the same time.

    Now I get GSOD stop code Memory Management in Chrome, but not in Edge.

    The problem in Chrome was the Dashlane password extention, removed it, no more GSOD.
     
    minangkabu, May 24, 2017
    #2
  3. GAMERPLAYER4257MOVIESA.K.A ZUHONG2548VIDEOS
    Gamerplayer4257moviesa.k.a Zuhong2548Videos Win User
    Help! Windows 10 GSOD! CRITICAL_SERVICE_FAILED!

    My PC is running slowly. I disabled Superfetch. and my PC Crashes. after that, I got a GSOD NTFS_FILE_SYSTEM. Soon it's repaired.

    BUT THIS IS THE REAL PROBLEM. AFTER 10 MINUTES OF USING IT, IT GOT A GSOD CRITICAL_SERVICE_FAILED! AND IT HAPPENS EVERY TIME!

    What should I do?
     
    Gamerplayer4257moviesa.k.a Zuhong2548Videos, May 24, 2017
    #3
  4. BSODHUNTER
    BSODHunter Win User

    GSOD Installing Update

    Code: 0x00000109: CRITICAL_STRUCTURE_CORRUPTION (24.05.2017 04:07:53) [Windows 10] CAUSED BY: Unknown_Image PROCESS: System Usual causes: Device driver, Breakpoint set with no debugger attached, Hardware (Memory in particular) ffffc200`47ee6498 fffff802`c15ff826 nt!KiSwapContext+0x76 ffffc200`47ee64f8 fffff802`c15d8887 nt!PoGetFrequencyBucket+0xb ffffc200`47ee6528 fffff802`c153eac4 nt!KiBeginThreadAccountingPeriod+0x104 ffffc200`47ee6558 fffff802`c15fc51e nt!KiInterruptDispatchNoLockNoEtw+0xbe ffffc200`47ee67f8 fffff802`c15fe1ba nt!KiDpcInterrupt+0xca ffffc200`47ee6870 fffff802`c180d000 nt!BcpDisplayParameters <PERF> (nt+0x38c000) ffffc200`47ee6878 fffff802`c1481000 nt!TmInitSystemPhase2 <PERF> (nt+0x0) ffffc200`47ee68d8 fffff801`184894c3 dxgmms1!VidSchiUpdateNodeRunningTimeAtISR+0x43 ffffc200`47ee6928 fffff802`c15fb8ed nt!KeSynchronizeExecution+0x4d ffffc200`47ee6938 fffff801`184b6fe6 dxgmms1!VidSchiCheckHwProgress+0x3b6 ffffc200`47ee6968 fffff802`c149db83 nt!KeReleaseInStackQueuedSpinLock+0x43 ffffc200`47ee69b8 fffff801`1848c8bf dxgmms1!VidSchiScheduleCommandToRun+0x75f ffffc200`47ee6ac8 fffff801`18483ebd dxgmms1!VidSchiDecrementContextReference+0x1d ffffc200`47ee6b18 fffff802`c152e038 nt!ExReleaseResourceLite+0xb8 ffffc200`47ee6b28 fffff801`1848379a dxgmms1!VidSchiSetTransferContextRunningTime+0x6a ffffc200`47ee6b78 fffff801`184d071a dxgmms1!VidSchiRun_PriorityTable+0x2a ffffc200`47ee6bc8 fffff801`184d06db dxgmms1!VidSchiWorkerThread+0x9b ffffc200`47ee6be0 fffff801`184d0640 dxgmms1!VidSchiWorkerThread ffffc200`47ee6c08 fffff802`c14870c7 nt!PspSystemThreadStartup+0x47 ffffc200`47ee6c18 fffff802`c15ffe18 nt!SwapContext+0x338 ffffc200`47ee6c58 fffff802`c15ffea6 nt!KiStartSystemThread+0x16 ffffc200`47ee6c70 fffff802`c1487080 nt!PspSystemThreadStartup[/quote]
    Since its difficult to debug from a insider preview the only thing I found is "dxgmms". That means there could be Problems with the GPU driver. May Windows Update try to install the driver via update function. This is the time it crashes. Please update the driver from the manufacturer site.

    Latest Intel Graphics Driver for Windows 10 - Windows 10 Forums

    Its also recommended to run a memtest to check the RAM:




    GSOD Installing Update [​IMG]
    Diagnostic Test
    GSOD Installing Update [​IMG]
    RAM TEST

    GSOD Installing Update [​IMG]
    Run MemTest86+ - Test RAM - Windows 10 Forums


    GSOD Installing Update [​IMG]



    GSOD Installing Update [​IMG]
    Note MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

    Make a photo of the result and post it.
     
    BSODHunter, May 25, 2017
    #4
  5. OLDIESMANN
    Oldiesmann Win User
    Thanks for the info. I'll install the latest graphics driver and see if I can dig up a USB drive for memtest tonight.
     
    Oldiesmann, May 30, 2017
    #5
  6. BSODHUNTER
    BSODHunter Win User
    Is there any news or did you fix the problem?
     
    BSODHunter, Jun 27, 2017
    #6
  7. ZBOOK
    zbook New Member
    Which antivirus software programs are you using on startup? Windows defender, Avast?
     
    zbook, Jun 27, 2017
    #7
  8. BSODHUNTER
    BSODHunter Win User

    GSOD Installing Update

    He is using AVAST. Have a look at uninstall.txt, services.txt, startup.txt, tasklist.txt, processlist.txt:

    Code: uninstall.txt: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Avast Antivirus] uninstall.txt: "DisplayName"="Avast Internet Security" uninstall.txt: "InstallLocation"="C:\\Program Files\\AVAST Software\\Avast" uninstall.txt: "Publisher"="AVAST Software" uninstall.txt: "DisplayIcon"="C:\\Program Files\\AVAST Software\\Avast\\AvastUI.exe" uninstall.txt: "UninstallString"="C:\\Program Files\\AVAST Software\\Avast\\Setup\\Instup.exe /control_panel" uninstall.txt: "ModifyPath"="C:\\Program Files\\AVAST Software\\Avast\\Setup\\Instup.exe /control_panel" uninstall.txt: "DisplayIcon"="\"C:\\Program Files\\AVAST Software\\SZBrowser\\Launcher.exe\",0" uninstall.txt: "HelpLink"="Avast SafeZone browser: Overview" uninstall.txt: "InstallLocation"="C:\\Program Files\\AVAST Software\\SZBrowser" uninstall.txt: "Publisher"="Avast Software" uninstall.txt: "UninstallString"="\"C:\\Program Files\\AVAST Software\\SZBrowser\\Launcher.exe\" /uninstall" uninstall.txt: "URLInfoAbout"="Avast Free Antivirus | Virenschutz kostenlos downloaden" uninstall.txt: "URLUpdateInfo"="Avast Free Antivirus | Virenschutz kostenlos downloaden" services.txt: Running avast Antivirus Avast Antivirus services.txt: Running avast Firewall Avast Firewall Service startup.txt: AvastUI.exe "C:\Program Files\AVAST Software\Avast\AvLaunch.exe" /gui Public tasklist.txt: AvastSvc.exe 2596 Services 0 141,168 K tasklist.txt: AvastUI.exe 7576 Console 1 14,032 K ProcessList.txt: AvastSvc.exe 2596 ProcessList.txt: AvastUI.exe AvastUI.exe /nogui[/quote]
     
    BSODHunter, Jun 28, 2017
    #8
  9. ZBOOK
    zbook New Member
    What does this mean when it is listed in startup: SecurityHealth %ProgramFiles%\Windows Defender\MSASCuiL.exe Public
     
    zbook, Jun 28, 2017
    #9
  10. BSODHUNTER
    BSODHunter Win User
    ah u want to know if defender is active? Normally u can look at drivers.txt, there u can see if stopped or not. In services.txt u can see if stopped or not too. But u are right, the Windows Defender Security Center Service is running. But dont ask me why.
     
    BSODHunter, Apr 5, 2018
    #10
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GSOD Installing Update

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