Windows 10: Guide button doesn't work on any controller

Discus and support Guide button doesn't work on any controller in Windows 10 Gaming to solve the problem; I have a third party Steelseries controller as well as a Dualshock 4 that I use with Steam to play games. The guide buttons do not work on either of... Discussion in 'Windows 10 Gaming' started by kevinaswell, Jul 18, 2020.

  1. KEVINASWELL
    kevinaswell Win User

    Guide button doesn't work on any controller


    I have a third party Steelseries controller as well as a Dualshock 4 that I use with Steam to play games.


    The guide buttons do not work on either of them. I have the XBOX Game Bar app set to open when I press the guide button, but nothing happens when I press it with the ds4 controller, and when I press the Steelseries guide button it opens a new browser window???


    It's not anything Steam is doing, because the buttons still do not work when Steam is closed entirely or if I'm playing a game through a different service. Same exact behavior.


    This used to work just fine, I'm not sure when it changed I think maybe the last windows update.


    Windows+G is working just fine as well, it's something windows 10 is doing. Can anyone help?

    :)
     
    kevinaswell, Jul 18, 2020
    #1
  2. MIAHALLEN
    miahallen Win User
    miahallen, Jul 18, 2020
    #2
  3. WILFRED MAC
    Wilfred Mac Win User
    The Xbox guide won't open.Why?!

    Hi Oliver,

    An Xbox Live service interruption is one of the possible reasons why you are getting this error: 0x8027025a when opening the Xbox guide. To help you resolve this concern, we suggest that you follow the solutions below:

    Solution 1: Check the Xbox Live service status.

    If you see any service alerts, kindly wait until the service is up and running and try again.

    Solution 2: Start the app again. To do this, follow the steps below:

    • Press the Xbox button to open the guide, and then select
      Home      .
    • With the focus on the app tile, select the Menu button.
    • Select Quit.

    Solutions 3: Restart your console.

    Reset the cache on your Xbox One console by following these steps:

    • Press the Xbox button to open the guide.
    • Select Settings.
    • Select Restart console.
    • Select Yes to confirm.

    Solution 4: Reset your console to factory defaults. Kindly follow the steps below:

    • Press the Xbox button to open the guide.
    • Select Settings.
    • Select All Settings.
    • Select System.
    • Select Console info & updates.
    • Select Reset console. On the Reset console screen, select
      Reset and keep my games & apps.

    Kindly provide us an update, so that we can assist you further.
     
    Wilfred Mac, Jul 18, 2020
    #3
  4. SUEJBAKULA
    suejbakula Win User

    Guide button doesn't work on any controller

    Start Button displaying but not working


    The start button was working until there was a forced reboot (power failure). Then left click (normal click) over the start button does absolutely nothing. Right click brings up a menu but "programs" and also "settings" are missing and not included on this list. Search or Task View buttons do not work either with "normal" click. Does anyone have any suggestion or fixes?
    Thank you in advance *Huh
    Sue
     
    suejbakula, Jul 18, 2020
    #4
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Guide button doesn't work on any controller

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