Windows 10: Had a problem with black screen after asus screen now a new one has occurred.

i did a SIMILAR question which fixed the first issue. Now the new issue is that my screen turns black and purple after 30 seconds loading into windows.

:)

 

black screen

Hi Ken,

Black screen usually occurs to a Windows device if the system detected that there are some damaged drivers. For us to provide an effective solution, we would need you to answer the following questions:

• Which build, version and edition of Windows is installed on your computer?
• Have you made any changes to the hardware of the PC before this issue occurred?
• Did you encounter any error messages or error codes along with the black screen?

In the meantime, we suggest that you perform the troubleshooting steps provided in this
link. The link serves as a guide on how to address black screen issue.

We are looking forward to your response.

 

Black screen error

Hello,

There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

• Can you confirm to us if you are using a laptop or a computer?
• Have you made any recent changes to your device prior to this happening?
• What exactly were you doing when the error occurred?
• Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

As an initial part of troubleshooting, we suggest following the steps given on this article:

Troubleshoot black screen or blank screen errors. This will help you diagnose and rectify most of the known black screen concerns.

We will wait for your response.

 

NEW ASUS e406MA notebook - flashing black screen

Hi,

Thank you for writing to Microsoft Community Forums.

I understand how difficult it is, when the device won't work in the way it should.

The issue might be due to the connection problem with your display, display adapter driver update, or issues with recent updates or installation. For us to isolate the issue, we'd like to know more information on this.

Which build version of Windows 10 are you using?

We can try the below steps and check if we can fix this.

Method 1: Update the VGA driver from ASUS website.

I'd suggest you to download and install the
VGA driver from the system manufacturer site, and check if the issue persists.

Method 2: Troubleshoot black screen errors.

I'd suggest you to refer this article on
Troubleshoot black screen or blank screen errors, and try all the suggestions.

Hope it helps.

Naveen M

Microsoft Community - Moderator