Windows 10: Had a Trojan. Tried removing. Now telling me remediation incomplete

Discus and support Had a Trojan. Tried removing. Now telling me remediation incomplete in AntiVirus, Firewalls and System Security to solve the problem; Without getting into the minutiae, I got a Trojan. Windows security detected it so I quickly set about removing it. Trojan name is... Discussion in 'AntiVirus, Firewalls and System Security' started by DStevensArt, Oct 30, 2022.

  1. DSTEVENSART
    DStevensArt Win User

    Had a Trojan. Tried removing. Now telling me remediation incomplete


    Without getting into the minutiae, I got a Trojan. Windows security detected it so I quickly set about removing it. Trojan name is 'Win32/Straba.EH!MTB'When using remove or quarantine options in windows security seemed to do nothing I tried finding the attached files and deleted them. Did everything, dumped recycling bin, ran malwarebytes, ran a bunch of security scans. They all said no threats detected.But then windows security would tell me action was still required on the Trojan.I then tried running PC in safemode. Ran malwarebytes again. Couldn't run windows security in safe mode. Again,

    :)
     
    DStevensArt, Oct 30, 2022
    #1
  2. LOYALL
    loyall Win User

    Windows Security Protection History-remediation incomplete

    Windows 10 security found two trojans that are now listed in my protection history as severe-remediation incomplete. And yet my virus and threat protection shield icon has a green checkmark. What if anything should I do? Why does it say remediation incomplete?

    A manual scan by Malwarebytes identifies zero threats.
     
    loyall, Oct 30, 2022
    #2
  3. JERRY8A
    Jerry8A Win User
    Remediation Incomplete Message

    Remediation Incomplete Message

    I had a Trojan threat that indicated a virus was in Temporary files. I ran CCleaner to clear temporary files. I then checked Windows Security and it said my Virus and Threat Protection was ok. See screenshot.

    Later, I rechecked Protection History and found the Remediation Incomplete message. See screenshot. I read that sometimes this message can appear after clearing a virus threat.

    I ran CCleaner again and also Malwarebytes. I also did a Full scan on Windows Defender. In all scans they did not show I had any virus issues.

    So, how should I treat the Remediation Incomplete message?

    Thanks,
    Jerry

    Windows 10


    Had a Trojan. Tried removing. Now telling me remediation incomplete [​IMG]

    Had a Trojan. Tried removing. Now telling me remediation incomplete [​IMG]
     
    Jerry8A, Oct 30, 2022
    #3
  4. LOYALL
    loyall Win User

    Had a Trojan. Tried removing. Now telling me remediation incomplete

    Windows Security Protection History-remediation incomplete

    I went to a website on Edge chromium. The was an audio message saying my computer was locked. It turned out it wasn't. I closed the browser, and opened Windows security. Two trojans were listed in protection history as severe - status:failed - remediation
    incomplete. A further scan by malware bytes revealed no threats. The two trojans were Skeeyah.A!rfn and FakeAlert!MSR
     
    loyall, Oct 30, 2022
    #4
Thema:

Had a Trojan. Tried removing. Now telling me remediation incomplete

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