Windows 10: had to swap monitor to old DVI monitor but cant get any sound

Discus and support had to swap monitor to old DVI monitor but cant get any sound in Windows 10 Drivers and Hardware to solve the problem; My Monitor packed up yesterday so I dug out an old DVI monitor I had. Obviously no sound on that but I seem to have only Nvidia High definition audio... Discussion in 'Windows 10 Drivers and Hardware' started by mpooley, Jun 5, 2019.

  1. mpooley Win User

    had to swap monitor to old DVI monitor but cant get any sound


    My Monitor packed up yesterday so I dug out an old DVI monitor I had.
    Obviously no sound on that but I seem to have only Nvidia High definition audio drivers which give me error that I have no display connected.
    Fair enough that's true but my motherboard is a gigabyte X470 AORUS ULTRA GAMING-CF (AM4) which has
    ALC1220 120DB(A) SNR HD AUDIO on board so I should be able to plug headphones in shouldn't I ?

    I have tried uninstalling the NVidia drivers from device manager and scan for hardware changes and they get re-installed but it doesn't seem to find any other audio device.

    I tried installing realtek drivers from Gigabyte but they seem to install ok but nothing changes!
    on my Taskbar I'm getting a red X by the speaker icon and it's saying "No speakers or headphones are plugged in" but of course they are plugged in.

    I'm not sure what to do now as its going to take weeks to get my monitor repaired even if I can.
    Can't live without sound for that long.

    would appreciate advice on what to do next.

    Thanks

    Mike

    :)
     
    mpooley, Jun 5, 2019
    #1
  2. ACD0236 Win User

    Continuum with VGA/DVI-D only monitor

    Hello there,

    I am planning to try out Continuum with a Lumia 950XL. The monitor I should connect it to has only VGA and DVI-D input connectors, and it supports a 1920 x 1200 resolution on a 24" panel with 16:10 aspect ratio.

    • Would it be possible to get a stable, reliable and functional connection between the Lumia and such monitor?
    • The resolution and aspect ratio of the external monitor would be correctly interpreted by the Lumia or would I face problems in image size, resolution or aspect ratio of the contect that I see on screen?

    My idea is to buy the Display Dock, connect the phone on one end and an HDMI to DVI-D cable on the other end.

    How does it sound?

    Thank you very much.
     
    ACD0236, Jun 5, 2019
    #2
  3. dual monitors stops sound

    Hi David,

    Thank you for posting in Microsoft Community.

    To assist you better, I suggest you to answer the below questions.

    • When will the sound disable, when playing through main monitor or the extended monitor?
    • Did you try enabling the sound from the sound drivers and check if it helps?
    • Since from when are you facing this issue?
    This issue causes because the monitor automatically takes the HDMI sound as the Default input. Disable and enable the speakers and check if it helps.

    I suggest you to try the below steps and check if it helps.

    • Right click on the volume control and then
      Properties
      ,
    • When you connect the HDMI it becomes the default output device, even though it has no speakers.
    • You need to change this back to "Speakers" and set as default.

    had to swap monitor to old DVI monitor but cant get any sound [​IMG]

    Hope this helps. Keep us posted to help you better.
     
    Sachin Venkatesh, Jun 5, 2019
    #3
  4. had to swap monitor to old DVI monitor but cant get any sound

    HDMI to DVI Monitor Will Not Play Audio

    Thanks for the suggestions, Deepika. I have a Samsung SyncMaster HDTV monitor and a SHARP monitor. I'm trying to get audio on the Samsung HDTV. I'm not sure if you need an audio cable when connecting to the HDTV. Anyways, I kept it on the television. Either
    way, it doesn't work. I ran the troubleshooter, and there isn't any problems. I tested all the cables yesterday, and everything works as usual. How are the HDMI cables supposed to connect and work with video and audio? Is there a driver problem? I believe
    it might be because my monitor is in the DVI port, instead of an HDMI. This is why it's not detecting on the sounds/playback devices. Plugging an audio cable in the secondary monitor with VGA works, but using an HDMI for the television does not. Using VGA
    for the television does work with audio. Not sure what the problem is, or if I have to plug the audio cable in the HDTV at all. Any help would be appreciated! Thanks!

    UPDATE: Figured out the problem, testing. The HDMI cable although supports audio and video, the DVI connector
    does not. Because of this, the computer detects it as a DVI connection. It instead uses the regular audio cable. The television, however, does not. It detects HDMI first, and uses that as as the audio. Since there is no coming through the DVI
    connector and instead coming through the audio cable, it won't play anything. This can be half solved by changing the source device (source>edit name) on the Samsung television to HDMI DVI. This, however, does not fix it, as sound still doesn't come out. The
    computer still has to be changed to be able to play audio properly. Any suggestions on how to fix this?
     
    ThomasChen_395, Jun 5, 2019
    #4
Thema:

had to swap monitor to old DVI monitor but cant get any sound

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