Windows 10: Hal.dll and ntoskrnl.exe BSOD crash - dump file attached

Hello,

My computer seems to be having a BSOD randomly and I cannot find the reason why. Bluescreen View reports that hal.dll+18f8, and ntoskrnl.exe+1fd1a3 are the cause of the crash. I ran Windbg on my mini dump file which appears to point to mountmgr.sys as the culprit. I ran a chkdsk /f /r and also sfc /scannow which found no errors. Also ran a mem test which produced no errors as well. My OS is Windows 10 pro running the latest updates.


I have attached the dump file so it can be examined..

Hopefully someone has an answer on how to fix this issue.



https://1drv.ms/u/s!ArLBdizlmKAIgYY72Bf-rV9_fFE4Pw?e=jvkNch

Thank you,

:)

 

Ntoskrnl BSOD

• Update your Realtek audio driver.
• Update your computer.
• Disable overclocking settings.
• Turn off BlueStacks/ another Android emulator.
• Clean your registry.
• Check your disk for errors.
• Fix bad memory issues.
• Remove faulty sticks of RAM.
• I hope these methods help you!
• Regards,
• Lewis
  
  * Added by Moderator: Information from
  https://windowsreport.com/windows-8-bsod-ntoskrnl-exe/
  
  * Moderator note: Advice given on this page might or might not be safe and/or effective but there are programs usually classified as PUP's (Potentially Unwanted Programs) being pushed that should not be downloaded or installed.
  

 

BSOD ntoskrnl..exe+1b35e0

Hi, KirbyBakken

My name is Maritza and I am an Independent Advisor. I would be happy to help you today.

Check this link, I hope it helps

https://www.thewindowsclub.com/ntoskrnl-exe-hig...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised
on the site before you decide to download and install it.

Let us know if these steps help you to resolve the issue.

 

BAD_POOL_HEADER BSOD, Dump File attached


Hi Groggubus,

Welcome to the 10forums

Please remove / disable items from the startup in taskmanager
These programs could interfere with the boot process giving you trouble and increase the boot time.

Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
Please remove Daemon Tools and run the SPTD pass through remover.

1. Uninstall Daemon Tools
2. Download the SPTD standalone installer and follow these steps:
   • Double click the executable to open it
   • Click on the button shown below

If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window

Please follow this suggestion for the BSOD

1. Please open BitDefender and go to the modules,
2. Go to the firewall settings,
3. Uncheck 'Block port scans in the network',
4. Reboot your system <-- IMPORTANT