Windows 10: hal.dll causing BSOD WHEA_UNCORRECTABLE_ERROR

Hello all!


Yesterday I was playing some videogames in my Acer Nitro 5 AN515-52 and suddenly I had this BSOD crash in my computer. At first I thought it was just a one time thing but when the PC restarted it appeared again and again after some time. I've found it could be driver problems and some Windows Update missing but nothing worked.


I've tried anything so far, monitoring temperatures and doing tests on my RAM and GPU and can't find a reason yet. Something weird I've noticed is that the crash only appears when the charger is plugged in, it has never popped up when using the PC just with the battery. I even played some videogames without plugging in the charger and it worked perfectly.


I thought it could be an overheating problem so i turned on the fans permanently at maximum speed and the BSOD's are not that recurrent but I still get them once in a while.


This is what I get from BlueScreenView about the last crash


Dump file: 042620-74953-01.dmp

Crash time: 26/04/2020 10:03:41 p. m.

Bug Check Code: 0x00000124

Parameter 1: 00000000`00000000

Paraemter 2: ffffd901`6f7af028

Parameter 3: 00000000`b2000000

Parameter 4: 00000000`00010014

Caused by driver: hal.dll

Caused by Address: hal.dll+48188

Processor: x64

Crash Address: ntoskrnl.exe+1c2390

Fullpath: C:\WINDOWS\Minidump\042620-74953-01.dmp

Processors Count: 8

Major Version:15

Minor Version:18362

Dump Size File: 2.185.260

Dump File Time: 26/04/2020 10:13:40 p. m.



Thanks and I hope you guys can help me figure this out

:)

 

HAL DLLs error on XP

' Load needed DLLs for HAL '

http://www.annoyances.org/exec/forum/winxp/t1138501952

Bad ram was the problem.

 

BSOD WHEA_UNCORRECTABLE_ERROR using FireWire connection on brand-new PC

Hi,



Thank you for writing to Microsoft Community Forums.



We understand your concern as you are getting BSOD error after connecting the new card for FireWire connection. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

• What is the Windows 10 version and Build installed? (Type
  winver in Windows search/Run command)
  
• What is the make and model of the motherboard?

In this scenario, please perform the steps as mentioned in this article:
How to fix WHEA_UNCORRECTABLE_ERROR



Meanwhile, I would also suggest you to share the dump files so that we can analyze them and get to the root cause of the issue. To share the files Navigate to
C:\Windows\Minidump, upload the files to OneDrive and share the OneDrive link.



Regards,



Aditya Roy

Microsoft Community – Moderator

 

BSOD WHEA_UNCORRECTABLE_ERROR nt_wrong_symbols.sys

Hi,

I just finished installing win10 on my new computer and I randomly have BSOD : WHEA_UNCORRECTABLE_ERROR

Running WhoCrashed, I have this message :

On Thu 04/01/2018 12:52:26 your computer crashed or a problem was reported

crash dump file: C:\Windows\Minidump\010418-5625-01.dmp

This was probably caused by the following module: nt_wrong_symbols.sys (nt_wrong_symbols)

Bugcheck code: 0x124 (0x0, 0xFFFFB60A6AF4D028, 0xB2000000, 0x70005)

Error: WHEA_UNCORRECTABLE_ERROR

Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).

This is likely to be caused by a hardware problem.

A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nt_wrong_symbols.sys .

Google query: nt_wrong_symbols.sys WHEA_UNCORRECTABLE_ERROR

What I have done :

- checked my drivers using drivercloud

- checked my memory using windows memory diagnostic tools at startup

- checked the CPU : stress test with CPU-Z, maximal temperature is around 70°C

- graphic drivers are up to date

I have look for an answer but can't find anything.

Here is the link to the last MiniDump : MiniDump_18-01-04