Windows 10: Halting PIN Reset Requests

When I set up my wife's business PC, I tried to link it to my employer I do use it to connect to my email and timecard systems now and then, now I'm asked to reset my PIN every 90 days. I removed my employer from the "Access Work or School" section of the User Settings, but I'm still asked to abide by their PIN rules length/duration. How do I kill that security package?

:)

 

pin request

Hi sanjay28



Thank you for posting and welcome to Nokia forum! :Cool:



Your Nokia device requests PIN (Personal Identification Number) code to protect your SIM card and device against unauthorized use. Note that all PIN code is provided by your network operator. Nokia is not able
to provide you PIN or PUK codes.



Please note the following:

• When your insert your SIM card and boot up your device for the first time, you need to enter the PIN code. For security reasons it is recommended to change it to your own code, instructions on how to change the PIN code in your
  device is provided in the user guide or Nokia web site. If the PIN code is entered incorrectly multiple times, your device may request a PUK code to futher validate the user's identity and to unlock and change the blocked PIN code.
  

• The PIN2 code is a PIN code which acts as a second layer of protection for certain features of your phone. If the PIN2 code is entered incorrectly multiple
  times, your phone may request a PUK2 code.

If you have forgotten or simply do not know the codes, you must contact your Network Operator for assistance. However, if you have already contacted but the code does not work, you should consider getting a new SIM card from your Network Operator.

 

Can't reset my PIN

Hi SQxAe,

Thank you for writing to Microsoft Community Forums.

1. Were there any changes made to the operating system recently?
   
2. Is the system connected with Wired or wireless connection?
   

If you are using wireless connection, I suggest you to plug in to the Ethernet cable and try entering the password. I also suggest you to change the Microsoft password by login to
login.live.com from other device. Try entering the password through
on-screen keyboard.

I also suggest you to enable build-in admin account using command prompt from WinRE, follow the below steps, and check if that helps.

Step: Enable built-in admin from WinRE.

1. On the login screen click on the power button at the bottom right corner of the screen.
2. Hold Shift key and click on restart.
3. Click on Troubleshoot.
4. Click on Advanced options.
5. Click on Command Prompt.
6. Type the command net user administrator /active:yes and press Enter key.
7. Once logged in to the built in admin account, try changing the current user account password.

If you are unable to change the password for the account, I suggest you to create a new user account. Follow the steps from the article to create a new user account

Create a local user or administrator account in Windows 10

I also suggest you to refer this article on
PIN sign-in issues, and check if that helps.

I look forward to hearing from you soon.

Regards,

 

Eliminate continual request for Picture or PIN as sign in

Hello Elaine,

Setting up a PIN is is good, however if you don't want to be asked to setup a PIN or Picture password, I suggest that you try these steps below:

1. When you're on the login screen, click on the icon on the right under the Sign in.
2. After clicking, enter your password as usual.
3. The request for PIN or Picture should disappear.

It may seem to be a workaround but I also suggest that you submit your issue using the
Feedback Hub. You can either vote on an existing submission or submit a new issue. When you submit a feedback item, we gather additional details and information about your issue that will help determine what's causing it
and address it. Feedback items regularly receive Microsoft responses on the submissions in the Feedback app so you can see what we are doing about your feedback. Please revisit frequently to see the status of your feedback items.



In order to submit a new feedback, please follow these steps:

1. On a Windows 10 device, search for "Feedback Hub" in Cortana search, then launch the app.
2. Navigate to Feedback in the left menu, then press +
   Add new feedback.
3. Select the Problem, and share any details you think are relevant, and choose an appropriate category and subcategory.

1. Important: If possible, reproduce the problem(s) after clicking
   Begin monitoring (or
   Start capture) near the end of the form;
   Stop monitoring when you're done.

1. Once you've completed the form and monitoring, click Submit.
2. Click Continue using Feedback Hub.
3. Click My feedback at the top, then find the item you submitted (it may take a while to appear).
4. Open the item you submitted, then click Share.
5. Click Copy link, then paste the link here in your response ( it will look like
   https://aka.ms/<unique link> ).

Let us know if you need further help.