Windows 10: Hard case of error "The ProfSvc service failed the sign in"

Discus and support Hard case of error "The ProfSvc service failed the sign in" in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi everyone! I would be very appreciate, if you help me with my problem. Given: 1 Windows 10 2 I had one user with admin rights without password 3... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by DmitriySk, Sep 11, 2020.

  1. DmitriySk Win User

    Hard case of error "The ProfSvc service failed the sign in"


    Hi everyone! I would be very appreciate, if you help me with my problem.

    Given:

    1 Windows 10

    2 I had one user with admin rights without password

    3 I created second user. No pass, admin rights

    4 I logout from first user and try to logon with new one

    5 I had error "The ProfSvc service failed the sign in, user profile cannot be loaded"

    And the problem is that I can't change the user to the one that works the older one, and delete new user that doesnt work! As I have read, that's because of windows auto logon feature.


    What I was trying to do:

    1 Follow this guide, but the problem is that in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList I had only three system records: S-1-5-18, S-1-5-19 and S-1-5-20. No "In the navigation pane, locate the folder that begins with S-1-5 SID key followed by a long number"

    2 When executing net user the it prints: DefaultUser WDAGUtilityAccount Administrator Guest The command was executed with one or several errors.

    3 I was trying to play with register is it suggestedhere but no result, it doesnt turn off auto login. Also try to change HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Authentication\LogonUI\ClearAutologon

    4 I cant reinstall windows with saving data because I don't have enough free space on my disc.


    What else can I try? I don't believe I must reinstall Win and lost all my data because I just can't switch between users, sounds crazy!

    Please, heeeelp!

    :)
     
    DmitriySk, Sep 11, 2020
    #1
  2. Apex721 Win User

    “Profsvc can service failed. The sign-in user cannot be loaded” in windows 10, sihost.exe warning “Unknown Hard Error”

    Hi, I recently downloaded a parental control software unto my computer which required a reboot After the reboot, the computer showed “Profsvc service failed. The user profile cannot be loaded.” I have followed steps from this article Getting sign-in error "The Profsvc service failed. the sign-in user profile cannot be loaded" in Windows 10 but
    it doesn’t work. When I restart the computer in safe mode, the user sign in page showed a sihost.exe warning: “Unkown Hard Error” and when I continued signing in, there was only a blank screen with some windows warning about something being moved or deleted
    ( It mentioned something about local system 32, I apologize for not recording down the rest of the message). The Windows+X key to open command prompt didnt seem to be able to open command prompt, so I proceeded to opening Windows NT and profile list, but there
    were no duplicated files and and the file with the most longest name ( had a 21 in the front part) was the only one with the RefCount and State set to a non-0 value. As the procedure didnt work, I retried putting my computer into safe mode, but now it seems
    to be stuck in a completely blank screen with the mouse and it is not responding to any command i put in. For some reason, Mcafee popups still appear as if it was still the desktop, but thats the only feature the blank screen seems to have. Please help me...
    I recently installed a non-factory installed SSD unto it, could that be the cause if the problem? ( though I have been using it with no problem until the reboot)
     
    Apex721, Sep 11, 2020
    #2
  3. shshshsh Win User
    Getting sign-in error "The Profsvc service failed. the sign-in user profile cannot be loaded" in Windows 10

    Old title: sign-in proble on new account

    After i set up a couple of accounts for my grands, i get the error message "The Profsvc service failed. the sign-in user profile cannot be loaded." How can I correct that problem? the problem is in two different computers
     
    shshshsh, Sep 11, 2020
    #3
  4. L.Mart Win User

    Hard case of error "The ProfSvc service failed the sign in"

    Getting sign-in error "The Profsvc service failed. the sign-in user profile cannot be loaded" in Windows 10

    I executed each of your steps. Unfortunately, it did not work for me..

    Running Windows 10 on an Acer Netbook.

    The steps to boot into Safe Mode should be updated.

    Unable to activate net user administrator.

    At the command prompt, entered regedit but could not find a search box, so walked through multiple
    S-1-5 to find a RefCount <> 0. Set that value to 0, then exited and rebooted.

    Nothing changed as I still received the dreaded ""The ProfSvc service failed the sign-in. User profile cannot be loaded".

    What can I do?
     
    L.Mart, Sep 11, 2020
    #4
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Hard case of error "The ProfSvc service failed the sign in"

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