Windows 10: Hard crash and "Your PC ran into a problem and needs to restart." error message.

Was playing Destiny 2, had Firefox open to youtube. Windows froze restarted and showed Blue screen error message.SourceWindowsSummaryShut down unexpectedlyDate‎2023-‎05-‎28 10:24 AMStatusNot reportedProblem signatureProblem Event Name: BlueScreenCode: 50Parameter 1: ffff880b750d7080Parameter 2: 0Parameter 3: fffff8028203b3b7Parameter 4: 2OS version: 10_0_19045Service Pack: 0_0Product: 256_1OS Version: 10.0.19045.2.0.0.256.48Locale ID: 4105PC Spec:OS: Win 10Processor: AMD Ryzen 5 3600X 6-coreRam: 48Motherboard B550

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BSOD error - Your PC ran into a problem and needs to restart.

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  [*]" Your PC ran into a problem and needs to restart. We’re just collecting some info, and then we’ll restart for you. If you would like to know more, you can search online later for this error: netio.sys." im getting this message frequently please give
  a solution
  

 

Your PC ran into a problem and needs restarting

Hello,

A stop error (also called a "blue screen" error) can occur if a problem causes your PC to shut down or restart unexpectedly. These errors can be caused by both hardware and software issues.

For us to better assist you, we'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• Would you be able to capture an image or a screenshot of the complete error message that your getting?
• Were there any software or application you've recently installed?

Meanwhile, we suggest performing the steps on this article
on how to troubleshoot blue screen errors on Windows 10.

We look forward to your response.

Regards.

 

your pc ran into a problem and needs to restart

Hi,

There are several factors that can cause you computer to restart to a blue screen and show the message "Your PC ran into a problem and needs to restart we're just collecting some error info, and then we'll restart for you". This could be caused by a recent
update or drivers that need to be updated. For us to resolve your concern, kindly answer the questions below:

• Aside from gaming, were there other instances that the error occurred?
• Were there any recent changes made or updates that was installed on you computer prior to the issue occurring?
• Also were there any error codes that showed up when you got the error message?

We look forward to you response to our queries.