Windows 10: Hard crash, assume BSOD though not observed

Discus and support Hard crash, assume BSOD though not observed in Windows 10 BSOD Crashes and Debugging to solve the problem; Running Windows 10 Version 21H1 (Build 19043.1052) Link to logs: Microsoft OneDrive - Access files anywhere. Create docs with free Office Online. I... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by JamieTwelve, Jun 22, 2021.

  1. JAMIETWELVE
    JamieTwelve Win User

    Hard crash, assume BSOD though not observed


    Running Windows 10 Version 21H1 (Build 19043.1052) Link to logs: Microsoft OneDrive - Access files anywhere. Create docs with free Office Online. I come back to the PC and it has crashed. Happening multiple times a day now. In error reporting it says: Shut down unexpectedly. Hardware error. Thanks in advance for any help. You guys are awesome and have helped me in the past with Windows 7 issues. Description A problem with your hardware caused Windows to stop working correctly. Problem signature Problem Event Name:LiveKernelEvent Code:117 Parameter 1:ffffcd09f0b97010 Parameter 2:fffff8045f967f64 Parameter 3:0 Parameter 4:0 OS version:10_0_19043 Service Pack:0_0 Product:768_1 OS Version:10.0.19043.2.0.0.768.101 Locale ID:1033

    :)
     
    JamieTwelve, Jun 22, 2021
    #1
  2. AXE0
    axe0 Win User

    From BSOD to Windows Crash


    We did suggest pages back to update the BIOS to 2.50, what was the reason again why you downgraded?

    Please run a test on your hard drive, if there is a thing annoying it is that there are causes you wouldn't expect. In situations like this one where there is only 1 thing that triggers a BSOD, it can still happen for various of reasons. Though it can be very difficult to diagnose, it is easier to rule things out.
    To sum it up what we've done until now:
    There are many memory BSODs you've had,
    • Driver verifier results in the same drivers no matter what version,
    • RAM test does not show any problem,
    • Reseating the memory doesn't change anything,
    • As far as I understood it is not a software/driver conflict or something.
    • Other games do not cause any problem, and I assume other games may be using as much or more VRAM as the game causing BSODs.
    One other thing I can think of that causes memory crashes is the hard drive, that is why I suggest a hard drive diagnostics test.




    Hard crash, assume BSOD though not observed [​IMG]
    Diagnostics Test
    Hard crash, assume BSOD though not observed [​IMG]
    HDD TEST
    *Arrow Chkdsk Log in Event Viewer - Read in Windows 10 - Windows 10 Forums


    Hard crash, assume BSOD though not observed arrow.png
    Run HDTune to
    • scan for errors, no quick scan but full scan
    • check the health,
    • benchmark.
    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the error scan,
    • the health,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.
     
    axe0, Jun 22, 2021
    #2
  3. JOHAN45
    Johan45 Win User
    AMD FX OC'ers Club

    That's what the auto setting will do since you're over the 1333 mark it jumps to the next step which isn't listed or officially supported I assume by that ram.

    At this point though I would suggest dropping the multi one step or .5 so that we can get something stable and possibly take the heat issue out of the picture for now.
     
    Johan45, Jun 22, 2021
    #3
  4. PEACH1971
    peach1971 Win User

    Hard crash, assume BSOD though not observed

    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, Jun 22, 2021
    #4
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Hard crash, assume BSOD though not observed

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