Windows 10: Hard Disk cannot be opened

Hello there,I have a sata HDD can be detected by system but cannot be opened when it's installed inside my PC. I try to open it by double click then the message said it's not ready.I took the belw steps, 1I moved it out and used a portable SATA connector to connect it through the USB cable. The problem was the same. 2Then I used other PCs to try and it could be opened and used proberly.3I use diskmgmt.msc to check the disk and it shows the disk is good then i try to reformat it the error message says it's offline.Can anyone help me for this issue? I don't need the data inside so it's

:)

 

Hard disk partition not showing up.

Hi Muhammad,



Thank you for writing to Microsoft Community Forums.



This can happen if the Hard-disk drivers are not up-to date. I would suggest you to update the hard disk drivers first. To update the drivers, please follow the steps mentioned below:

1. Open Device manager.
   
2. Then Expand “Disk drives”.
   
3. Then Right click on the Hard-disk listed under this category.
   
4. Then click on Update drivers.
   
5. Alternatively you can also try to update the drivers from manufacturer’s website.
   

Once the hard-disk drivers are updated, you will need to allocate the last partition (it is not allocated according to the screenshot) and you will be able to view the partition.



Also note that sometimes the hard disk partitions/drives might be hidden in This PC or My Computer window due to a Registry key. If a DWORD with the name NoViewOnDrive or NoDrives is present under following key in Registry Editor:

HKEY_CURRENT_USER\Software\Microsoft\Windows\Current Version\Policies\Explorer

Delete the DWORD and your drives will become visible in My Computer window.



Hope this helps.

 

External Hard disk contents are not visible.

Hi Pranoti,

For us to narrow down your concern with your external hard disk, we would like to know the following:

• Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
• To make sure that we have not missed on anything, what troubleshooting steps have you done so far?
• Do you hear any clicking sound when connecting your hard disk?

In the meantime, we suggest that you update all your device driver.

We look forward to your response.

 

Remove spare hard disk as system disk

Thank you for your reply.

There's a possibility that your HDD was detected as OS drive during the Windows installation. To remove your HDD as system disk, we suggest reformatting it. To do so, please follow the steps below:

• Open Disk Management.
• Right-click on your HDD, then select Format.
• On the Format windows, type your preferred Volume label,
  File system (NTFS is recommended), Allocation unit size (leave as Default).
• Check the Perform a quick format option, then click
  OK.

Note: Please back up your files before reformatting the drive.

Feel free to post back should you need further help.