Windows 10: hard drive not detected

hard drive not detected

:)

 

Internal hard drive not getting detected after upgrading the computer to Windows 10

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that after upgrading your computer to Windows 10, the 8TB internal hard drive is not getting detected. I’ll certainly help you with the issue.



However, please let us know:

• How did you upgrade the computer to Windows 10?
  
• Are you able to see the hard drive in BIOS?
  
• Are you using a Desktop or a Laptop?
  
• What is the make and model of the computer you are using?
  

I would suggest you to check if the hard drive is being detected in BIOS. If the hard drive is not being detected in BIOS, then it could be a connectivity issue between the hard drive and the motherboard.



However, if the hard drive is getting detected in BIOS, I would suggest you to try updating the storage drivers from the computer manufacturer’s website and see if that helps.



Let us know the results.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

My Seagate external hard drive is not detected when plugged in to USB port of my laptop using windows 10?

Hello Lingam,

As you are facing issues with accessing hard drive on your computer, we will help you with this issue.

Do let us know the following to assist you better:

• Have you made any changes to the operating system prior to this issue?
• What is the complete error message/ error code while trying to access the hard drive?
  

Step 1: As a workaround, I suggest you to do the following to detect the issue:

• Connect the hard drive to different port and check if the issue persists.
• Connect different hard drive to the same port and check.
• Connect different hard drives to different ports and check.

Step 2: If the device is not detected on your computer try to run
Hardware and Devices troubleshooter as it checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device
  options from the list.
• Click Next to run the Hardware and Device
  Troubleshooter

Step 3: I suggest you to check if there are any drivers with yellow exclamatory mark in the Device Manager.

• Press Windows + X from the keyboard, click on
  Device Manager.
• Right click on the detected driver, click on Properties
  and check the device status.
  

Hope it helps. Try the above and update us the status of this issue with the required information, we will be happy to help you further.

Thank you.

 

My Seagate external hard drive is not detected when plugged in to USB port of my laptop using windows 10?

Thanks for your response.

I have tried all the steps provided, however in vain. The external hard drive is not identified at all in any of the the USB ports when connected. The USB ports identify other external Flash drives and devices. However this drive is detected in another laptop
using Windows 7 OS. Please advise further.

Regards