Windows 10: Hardware Crash DMP File attached

Discus and support Hardware Crash DMP File attached in Windows 10 Gaming to solve the problem; I'm a bit new to analyzing dmp files. Is there anyone willing to let me know why the BSOD appeared? Any hint is appreciated. I think it might be a... Discussion in 'Windows 10 Gaming' started by Bradley Smith3, Jun 5, 2023.

  1. Hardware Crash DMP File attached


    I'm a bit new to analyzing dmp files. Is there anyone willing to let me know why the BSOD appeared? Any hint is appreciated. I think it might be a GenuineIntel.sys driver issue, I'm not sure. DMP File

    :)
     
    Bradley Smith3, Jun 5, 2023
    #1
  2. prizna Win User

    Display Driver crashes with DMP file


    I have been having a lot of trouble with my Display Driver crashing recently and haven't really been able to get an answer online for what may be causing it. I have tried old and new drivers as well as using DDU the make sure it is a full clean install with no change. The driver crashes very often, usually recovering but sometimes my screen will just freeze and I will have to force reboot my PC.

    Looking in reliability history I have found some DMP files at the time of the crashes, these aren't BSOD DMPs so they arent being collected by the BSOD tool provided, they can however be read in BlueScreenView, unfortunately I am unable to make much sense from the information given to me from BlueSCreenView, so if anyone is able to understand what the DMP means and maybe what is causing it, it would be appreciated.


    Hardware Crash DMP File attached 78713d1485966750t-display-driver-crashes-dmp-file-66a4dacc4a.png


    Im not sure how else I could post the dmp file so here is an image of what it shows.

    thanks,

    EDIT: I just received this when attempting to boot my PC:

    Hardware Crash DMP File attached 78718d1485966750t-display-driver-crashes-dmp-file-ujr0mhk.jpg


    No overclocking is present on my PC.
     
    prizna, Jun 5, 2023
    #2
  3. Help reading mini dmp file

    Download BlueScreenView, unpack the ZIP, and run the EXE (no installation necessary). It's an excellent little utility for looking at DMP files and finding the cause of crashes.
     
    Static~Charge, Jun 5, 2023
    #3
  4. prescient Win User

    Hardware Crash DMP File attached

    Help reading mini dmp file

    look at post #6 , *Toast :toast:
     
    prescient, Jun 5, 2023
    #4
Thema:

Hardware Crash DMP File attached

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