Windows 10: Hardware error?

I've been dealing with this for days now and have tried NUMEROUS fixes, but I still keep coming up with the same issue...this is specific to playing The Division. While playing, the game simply freezes and I sign out to end all of the tasking. When I come back and check the logs, I get this:


Problem Event Name: LiveKernelEvent

Code: 141

Parameter 1: ffffaf055b659460

Parameter 2: fffff803133c070c

Parameter 3: 0

Parameter 4: 2650

OS version: 10_0_17763

Service Pack: 0_0

Product: 768_1

OS Version: 10.0.17763.2.0.0.768.101

Locale ID: 1033


I've already run Memtests on both GDDR and RAM, no issues. I'm not overclocking. I have the most recent AMD drivers to date, and just reinstalled windows 2 days ago. Windows Error reporting doesn't provide enough info on the crash to narrow it down or I wouldn't be here. Anyone have any clues about this one?

:)

 

Hardware Error Caused Live Kernel Event

Hi Anthony,

Sometimes even newly-bought hardware can be faulty and affect your computer's performance. Have you checked if this error happens when using a different video adapter?

As an initial recommendation, we suggest that you use the Hardware and Devices Troubleshooter, which is a built-in troubleshooter specifically built to find and fix common hardware issues. To do this, follow these steps:

• Click Start.
• Go to Settings.
• Click Update & Security.
• Click Troubleshoot.
• Click Hardware & Devices from the list.
• Click Run the troubleshooter.

Additionally, this may also be happening due to outdated drivers. Follow the steps in this

article to update your drivers, then check if the issue persists.

Let us know if the error disappears after following these steps.

----

If you think this was useful, you may "mark it as an answer" to help those who are facing the same problem.

 

hardware error

Hi,

My name is Angel. I am an Independent Advisor. Thank you for posting in Microsoft Community.

As an initial recommendation, we suggest that you use the Hardware and Devices Troubleshooter, which is a built-in troubleshooter specifically built to find and fix common hardware issues. To do this, follow these steps:

1.Click Start.

2.Go to Settings.

3.Click Update & Security.

4.Click Troubleshoot.

5.Click Hardware & Devices from the list.

6.Click Run the troubleshooter.

Additionally, this may also be happening due to outdated drivers.

Follow the steps in this article to update your drivers, then check if the issue persists.

https://support.microsoft.com/en-ph/help/402844...

Source:

https://answers.microsoft.com/en-us/windows/for...

Hope the information provided is useful. If the issue persists, reply here and we will be glad to help you.

Angel.

 

Standard Hardware Security not supported

Hi Paul,

Thank you for writing to Microsoft Community Forums.

We would suggest you to follow the steps mentioned below to run hardware troubleshooter and let us know if that helps.

Type "Troubleshooting" in the
Windows Search bar and press Enter.

1. Click on "View All" in the top left corner.
2. This will display the list of troubleshooters which are built-in in the computer. You can click on Hardware and Devices from the list and you can run the troubleshooter.

Also I would suggest to check if there are any update pending with regard to drivers and to do so, please follow steps mentioned below.

1. Search for Device Manager in
   Windows search bar.
2. Click on Device Manager.
3. Check if there Yellow Exclamation Point in the list of drivers.

Make sure Windows is up to date.

Hope it helps.

Manjunath H

Microsoft Community – Moderator