Windows 10: Hardware Error

Hi,

Can someone help me with this issue? My monitor goes dark at random times It can be when I am working on Word document, or listening to music. It'll just go dark for a second or two and then come back on. Like a long flicker. I've sent both monitor and CPU back and it was both replaced with new monitor and graphic card. When it happens, the following log shows up on the Reliability Monitor. Can someone please advise?


Source

Windows

Summary
Hardware error

Date
‎3/‎11/‎2020 10:26 AM

Status
Not reported

Description
A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
Code: 141
Parameter 1: ffffad88bb0d1290
Parameter 2: fffff80476b109f0
Parameter 3: 0
Parameter 4: 4
OS version: 10_0_19041
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.19041.2.0.0.768.101
Locale ID: 3081

Files that help describe the problem
WATCHDOG-20201103-1026.dmp
sysdata.xml
WERInternalMetadata.xml
WERInternalRequest.xml
memory.csv
sysinfo.txt

:)

 

Hardware Error Caused Live Kernel Event

Hi Anthony,

Sometimes even newly-bought hardware can be faulty and affect your computer's performance. Have you checked if this error happens when using a different video adapter?

As an initial recommendation, we suggest that you use the Hardware and Devices Troubleshooter, which is a built-in troubleshooter specifically built to find and fix common hardware issues. To do this, follow these steps:

• Click Start.
• Go to Settings.
• Click Update & Security.
• Click Troubleshoot.
• Click Hardware & Devices from the list.
• Click Run the troubleshooter.

Additionally, this may also be happening due to outdated drivers. Follow the steps in this

article to update your drivers, then check if the issue persists.

Let us know if the error disappears after following these steps.

----

If you think this was useful, you may "mark it as an answer" to help those who are facing the same problem.

 

hardware error

Hi,

My name is Angel. I am an Independent Advisor. Thank you for posting in Microsoft Community.

As an initial recommendation, we suggest that you use the Hardware and Devices Troubleshooter, which is a built-in troubleshooter specifically built to find and fix common hardware issues. To do this, follow these steps:

1.Click Start.

2.Go to Settings.

3.Click Update & Security.

4.Click Troubleshoot.

5.Click Hardware & Devices from the list.

6.Click Run the troubleshooter.

Additionally, this may also be happening due to outdated drivers.

Follow the steps in this article to update your drivers, then check if the issue persists.

https://support.microsoft.com/en-ph/help/402844...

Source:

https://answers.microsoft.com/en-us/windows/for...

Hope the information provided is useful. If the issue persists, reply here and we will be glad to help you.

Angel.

 

Standard Hardware Security not supported

Hi Paul,

Thank you for writing to Microsoft Community Forums.

We would suggest you to follow the steps mentioned below to run hardware troubleshooter and let us know if that helps.

Type "Troubleshooting" in the
Windows Search bar and press Enter.

1. Click on "View All" in the top left corner.
2. This will display the list of troubleshooters which are built-in in the computer. You can click on Hardware and Devices from the list and you can run the troubleshooter.

Also I would suggest to check if there are any update pending with regard to drivers and to do so, please follow steps mentioned below.

1. Search for Device Manager in
   Windows search bar.
2. Click on Device Manager.
3. Check if there Yellow Exclamation Point in the list of drivers.

Make sure Windows is up to date.

Hope it helps.

Manjunath H

Microsoft Community – Moderator