Windows 10: Has anyone found a way around or a fix for the update that kills people's audio? It is the...

I tried to get help in Windows update section but the big advice was to reinstall windows 10. NOT.It is pretty cheap to blame the installation of the OS for the problem when the problem is microsoft. I can't respect that. I have an HP probook bought NEW with everything working like a charm. I am not one to go tampering with a lot of things I just use the notebook however I do keep updates updated. Silly me.It is an HP probook 450 G7. I have windows 10 pro 64 bit.The update was downloaded Aug. 8 and installed. Then sometime soon after i realized I was not getting sound. I do get audio if I us

:)

 

Latest update killed my Audio.

Hi,

During Windows Update, your audio driver could have been changed which may result in such issue. Usually, a device like audio requires a software driver for the operating system to recognize it. To help you out sort this concern,
we'd like to ask the following questions:

• What is the make and model of your device?
• Are you experiencing the problem when playing music on your device? Is it happening when using a player or through online streaming?
• Are you using a third-party application when playing music on your device?

In the meantime, as an initial step to troubleshoot your concern, we recommend that you follow the steps provided on this
link on how to run the Sound troubleshooter. The troubleshooter will perform
a diagnostic process on your system that will check and fix issues related to audio settings.
If the troubleshooter finds any issues, it'll be listed in the result with additional instructions you may need to follow. However, in most cases, the troubleshooter will find and apply fixes automatically.

Let us know if you need further assistance.

 

New Win10 update killed my audio

Since you have tried uninstalling and reinstalling the latest driver of your audio card, we suggest you to follow the steps below to check if the speaker has been set as default in the Playback devices:

• Right-click on the speaker icon on the right bottom of the desktop.
• Click on Playback devices to see a list of devices connected to the system.
• If it is not listed, it is possible that the device has been disabled because of the update. Right click and select
  Show Disabled Devices.
• If your device is listed after this, right click on the speaker and select
  enable.
• Right click on the speaker and click Set as Default option present at the bottom of the same window.

If the issue persists, you can try to roll back driver if it is available in the options. To rollback the driver, you may follow the steps below:

• Press Windows + R on the desktop screen.
• Type devmgmt.msc and hit enter.
• Expand the category you want and right click on the driver and select properties.
• Navigate to driver tab and click on Roll Back Driver.

If the Roll Back Driver is not available, you may try to install an older version of your audio driver from the Manufacturer's website. You need to uninstall first all the devices for Sound, video and game controllers under the Device Manager (HD Audio Device
and NVIDIA Audio Device) before reinstalling the driver.

Let us know the status of the issue so we can assist you more.

 

Windows v10.0.10586 update killed my headphones

Hi,

Welcome to Microsoft Community and thank you for posting your query.

To understand the issue better, I would like to know what is the make and model of the headphone?

Let’s try simple methods and check if this helps in resolving the issue. Follow the below steps.

Method 1.

I would suggest you to run sound audio troubleshooter, it will automatically detect the problem and fix it. Follow the below method.

• 
  Press Windows key + R and click on
  Control Panel.
  
• 
  Click on View by: category and click on
  Small icon.
  
• 
  Now click on troubleshooting and click on
  Hardware and Sound.
  
• 
  Click on Playing Audio and Click on
  Next button.
  

If the issue still persist, try the below method:

Method 2.

Step 1.

I suggest you to uninstall the sound driver and check.

• 
  Press Windows key + X and select
  Device manager.
  
• 
  Now click on Audio input and outputs to expand, right click on the device and click on
  uninstall.
  
• Once you are done uninstalling the restart the computer. If should automatically installed the driver.

If the still persist, try the below steps.

Step 2.

I suggest you to update the audio driver and check.

• 
  Press Windows key + X and select
  Device manager.
  
• Now click on Audio input and outputs and right click on it and
  update the software.

If the above methods did not help to fix the issue, try the below method.

Method 3.

I recommend you to go to the computer manufacturer website and download the latest updated sound adapter for Windows 10 and install the same. If the available driver is not for Windows 10 try installing the driver in compatibility mode.

• 
  Right-click on the setup file of the driver and select Properties.
  
• 
  Select Compatibility tab.
  
• 
  Check Run this program in Compatibility mode.
  
• 
  Let the driver install and then check the functionality.
  

And also visit the below link for No sound in Windows

http://windows.microsoft.com/en-us/windows-10/fix-sound-problems#v1h=tab01

Hope this helps. Keep posting us with the status we will be glad to help you.