Windows 10: Has the newest update ( KB4579311 ) messed with anyone elses mouse/keyboard drivers?

Discus and support Has the newest update ( KB4579311 ) messed with anyone elses mouse/keyboard drivers? in Windows 10 Ask Insider to solve the problem; I installed the preview update for it last week and it messed up my mouse drivers so I uninstalled it and my mouse started working again, so when the... Discussion in 'Windows 10 Ask Insider' started by /u/BloodBrave, Oct 14, 2020.

  1. Has the newest update ( KB4579311 ) messed with anyone elses mouse/keyboard drivers?


    I installed the preview update for it last week and it messed up my mouse drivers so I uninstalled it and my mouse started working again, so when the update officially came out I installed it again and now my keyboard drivers are all messed up. Anyone else experience this?

    submitted by /u/BloodBrave
    [link] [comments]

    :)
     
    /u/BloodBrave, Oct 14, 2020
    #1
  2. John Fer Win User

    Unresponsive Mouse and Keyboard in Windows 10

    Hi,

    One reason why your mouse and keyboard is not working is because of an outdated driver. We suggest that you update the mouse and keyboard driver by following the steps below:

    • Pres Windows+X key on your keyboard.
    • Select Device Manager.
    • Locate the mouse and keyboard drivers, right click, then click on Update.

    If you need further assistance, don't hesitate to reach out.
     
    John Fer, Oct 14, 2020
    #2
  3. Karen Her Win User
    Mouse and keyboard driver unknown after recent update

    Hi,



    This issue normally occurs due to outdated or incompatible keyboard and mouse drivers. We suggest you to run the
    Hardware and Devices troubleshooter and check if it helps. Here are the steps:



    • Type troubleshooting in the Search bar, and press Enter on the keyboard.
    • Click View All.
    • Right-click on Hardware and Devices from the list.
    • Select Run as Administrator.
    • Click Next and follow the prompts to run the troubleshooter.


    If issue persists, we recommend that you perform the troubleshooting steps in this
    article to resolve your concern.



    Let us know how it goes.
     
    Karen Her, Oct 14, 2020
    #3
  4. Ernie San Win User

    Has the newest update ( KB4579311 ) messed with anyone elses mouse/keyboard drivers?

    KB4074588 Update - Breaks Keyboard and Mouse drivers

    Hello,

    With regards to your concern about the KB4074588 update to Windows 10 that your keyboard and mouse unable to properly use may be related to a compatibility issue or the driver of your devices needs to be updated. For better assistance, we'd like to ask the
    following:

    • What troubleshooting steps have you tried so far?
    • Have you checked the Device Manager on your computer, if the driver of your keyboard and mouse is detectable?
    • Are you using a laptop or PC? If you're using a laptop, can provide the make and model of your device? If you're using a PC, can you tell us the make and model of your keyboard and mouse?

    Meanwhile, we recommend checking if your drivers are all updated. To do so, follow the steps on this
    link.

    We are looking forward to your reply.
     
    Ernie San, Oct 14, 2020
    #4
Thema:

Has the newest update ( KB4579311 ) messed with anyone elses mouse/keyboard drivers?

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