Windows 10: Have altered my graphics so now have black screen. Cannot figure how to get back to normal...

Discus and support Have altered my graphics so now have black screen. Cannot figure how to get back to normal... in Windows 10 Customization to solve the problem; Have altered my graphics so now have black screen. Cannot figure how to get back to normal screen. Any help would be appreciated thanks.... Discussion in 'Windows 10 Customization' started by frankcoulter1&, Jun 14, 2024.

  1. Have altered my graphics so now have black screen. Cannot figure how to get back to normal...


    Have altered my graphics so now have black screen. Cannot figure how to get back to normal screen. Any help would be appreciated thanks.

    :)
     
    frankcoulter1&, Jun 14, 2024
    #1

  2. Black screen error

    Hello,

    There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

    • Can you confirm to us if you are using a laptop or a computer?
    • Have you made any recent changes to your device prior to this happening?
    • What exactly were you doing when the error occurred?
    • Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

    As an initial part of troubleshooting, we suggest following the steps given on this article:

    Troubleshoot black screen or blank screen errors
    . This will help you diagnose and rectify most of the known black screen concerns.

    We will wait for your response.
     
    Dhavelyn Mer, Jun 14, 2024
    #2
  3. Enfield Win User
    VMWare VMs Black Screen - Windows 10 3D Accelerator - Graphic Properties not available

    I am running Windows 10 Build 1803 build Citrix Desktops. I am trying to change the properties of the Windows 10 box so that I can turn off 3D Graphic properties as VMs are all in black screen mode. So, based on the suggestions by most of them, it looks
    like we have to turn off the 3D Hardware acceleration. When I right click on the desktop, I get only Display Settings and Personalize option and if I go into Display settings, i do not get to see the options for 3D graphic acceleration as mentioned in the
    below steps As, I do not see Graphic properties at all.

    So, how can I turn it off or what else can be done as these are Citrix Desktops that are showing black screen. So, either you have to boot them serveral times or shut down and bring it up and sometimes they come up to the logon screen and show the windows
    screen or else they are black screen. Clicking on CTRL+ALT+DEL also has issues sometime it brings up the logon window or else none. Just plain black screen.

    In order to disable 3D hardware acceleration, I suggest you to follow the steps below.

    1. Right click on the desktop and select Graphics properties.
    2. Select Basic Mode and hit OK.
    3. Go to the 3D option.
    4. You can disable 3D graphics acceleration from this screen.
    Hope this helps. Please reply for further queries on this.
     
    Enfield, Jun 14, 2024
    #3
  4. Have altered my graphics so now have black screen. Cannot figure how to get back to normal...

    Black Screen after restarting computer (after installing intel HD 3000 graphics using teamviewer)

    Hi Evan,

    I realize that you get a black screen after restarting computer. I will try to help you with this issue.

    Please answer these questions to get more clarity on this issue:


    • What is the make and model of the PC?

    • Does the issue reoccur if you remove the Intel HD 3000 graphics card?

    Suggest you to follow all the steps from this article to check if that helps.

    Troubleshoot black screen problems: https://support.microsoft.com/en-us/help/14106/windows-10-troubleshoot-black-screen-problems

    Keep us informed to help you further.
     
    Srimadhwa B, Jun 14, 2024
    #4
Thema:

Have altered my graphics so now have black screen. Cannot figure how to get back to normal...

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