Windows 10: have lost sound after uninstall Realtek cannot get it back

Discus and support have lost sound after uninstall Realtek cannot get it back in Windows 10 Drivers and Hardware to solve the problem; need help cannot get sound at all do I need a new sound card?... Discussion in 'Windows 10 Drivers and Hardware' started by johnrolfe1, Sep 29, 2018.

  1. have lost sound after uninstall Realtek cannot get it back


    need help cannot get sound at all do I need a new sound card?

    :)
     
    johnrolfe1, Sep 29, 2018
    #1
  2. fireberd Win User

    Sound Quality


    One thing that sticks out from looking at your "My Computer" specs. You list "ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)" which suggests you do not have the correct sound hardware driver. Your motherboard has Realtek sound and the first step is to install the Realtek sound drivers. My ASUS also came with Sonic Studio 2 which is a sound enhancement package. Check the ASUS install disc to see if you have something similar.

    May not be a speaker problem.
     
    fireberd, Sep 29, 2018
    #2
  3. Opie540 Win User
    sound distorted after windows 10 anniversary upgrade

    This is where I'm at on my HP laptop with Windows 10 and the Anniversary update.

    I completed step #3 "hardware and sound" but that took me to an option for "sound, speakers." There was no "properties" as step #4 suggests. I selected "sound, speakers" and then found "properties." After selecting "properties" there was no "enhancements
    tab" as step #5 suggests.

    Regardless, I then uninstalled the realtek audio driver. I noticed that when I did this without restarting my laptop that the sound was now tinny, but not distorted as it was previously. After restarting, the sound was again full, yet distorted.

    Realtek still shows in my programs list, though it shows no memory is used.

    Thanks for your continued help.
     
    Opie540, Sep 29, 2018
    #3
  4. have lost sound after uninstall Realtek cannot get it back

    Sound card amplification settings

    Yeah unfortunately ASUS and Realtek are not stepping up and fixing this it seems. Wherever I see such problems mentioned on forums some users are suggesting just uninstalling the Realtek driver and using the Windows audio driver.
     
    Frag Maniac, Sep 29, 2018
    #4
Thema:

have lost sound after uninstall Realtek cannot get it back

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