Windows 10: Have the following issue when i try to view a webinar

Discus and support Have the following issue when i try to view a webinar in Windows 10 Network and Sharing to solve the problem; Hello: This is the message: Browser does not recognize video format: Click here to visit frequently asked questions about html 5 video... Discussion in 'Windows 10 Network and Sharing' started by JackAlan1, Jun 16, 2020.

  1. JACKALAN1
    JackAlan1 Win User

    Have the following issue when i try to view a webinar


    Hello:



    This is the message:


    Browser does not recognize video format:


    Click here to visit frequently asked questions about html 5 video

    :)
     
    JackAlan1, Jun 16, 2020
    #1
  2. HELPLESS WITHOUT YOUR HELP
    Helpless without your help Win User

    Windows 10, no sound on a video I am trying to play from a webinar

    I appear to be the only one with this problem so the webinar I am trying to listen to and view must work for others. Windows 10. Sound icon on menu is fine and shows sound on. I think my problem may be a device like Adobe flash player which frankly
    I am not able to find. Truly I need a logical step by step solution. I am using Mozilla Firefox and the webinar is posted through my AOL account email. Thanks!
     
    Helpless without your help, Jun 16, 2020
    #2
  3. HOPPY_502
    hoppy_502 Win User
    downloading a webinar series

    would appreciate knowing if I can download an upcoming webinar series for later viewing and if so how to do this? thanks. edith
     
    hoppy_502, Jun 16, 2020
    #3
  4. ARUL_D
    Arul_D Win User

    Have the following issue when i try to view a webinar

    Windows 10, no sound on a video I am trying to play from a webinar

    Hello,

    Welcome to the Microsoft Community.

    Before proceeding could you please answer few questions:


    • Is this issue specific to Mozilla Firefox?

    • Did you try to check this issue with a different web browser?

    Also, I suggest you to use Internet Explorer to conduct a webinar and check the status of this issue.

    Refer: Fix sound problems

    Hope it helps. Please perform the above methods and update the status of this issue, we will be happy to help you.
     
    Arul_D, Jun 16, 2020
    #4
Thema:

Have the following issue when i try to view a webinar

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