Windows 10: have you universal bitlocker key

Discus and support have you universal bitlocker key in Windows 10 Software and Apps to solve the problem; We don't get bitlocker recovery key from my ad server.... Discussion in 'Windows 10 Software and Apps' started by Saurabh Rana, Apr 12, 2023.

  1. SAURABH RANA
    Saurabh Rana Win User

    have you universal bitlocker key


    We don't get bitlocker recovery key from my ad server.

    :)
     
    Saurabh Rana, Apr 12, 2023
    #1
  2. ZAIRKHAN
    ZairKhan Win User

    Bitlocker Recovery Key with university email

    I used a university email to sign into Windows 10 on my personal device and needed to take the laptop to a repair shop. They needed the Bitlocker recovery key to get out of a repair loop, but when I signed in with the Azure account, it signs me in, and
    lists the device, but there is no bitlocker key on the website. I contacted my university IT department and they told me to contact Microsoft because they do not keep bitlocker recovery keys for personal devices. I couldn't find a support page or number on
    the bitlocker page so I am coming here for any help possible. Thank you.
     
    ZairKhan, Apr 12, 2023
    #2
  3. XYLEE DEL
    Xylee Del Win User
    Xylee Del, Apr 12, 2023
    #3
  4. BILLYIRWIN
    BillyIrwin Win User

    have you universal bitlocker key

    Bitlocker

    Hi,

    Some background

    • I have a Lenovo / Windows 10 laptop. It was purchased 2 years ago and I have never encountered or installed BitLocker on it.
    • I am at university and access my university account through the laptop - OneDrive, Office 365, Outlook etc.

    The problem

    • On starting my laptop, I am asked for the BitLocker recovery key.
      • To retrieve the key it provides a link which directs me to my university account (microsoft account), however I have no privileges (+ don't have the encryption key).
      • I am also given a key ID & the Drive Label for my laptop.
    • I phoned my Uni IT support, who were not very helpful and said as it was a personal laptop they could not be of any assistance.
    • I would rather not reinstall Windows as I have my Uni notes on the laptop.

    Questions

    • Which of the below is possible.
      • Bitlocker was preinstalled on my computer and somehow got triggered
      • Bitlocker was triggered due to my interactions with the universities applications, given that the link is to my university account.
        • Or could either of these be possible.

    Summary

    • Basically I would like to know if it is possible to confirm that it is the use of the universities applications that has resulted in the triggering of BitLocker and not something else?
     
    BillyIrwin, Apr 12, 2023
    #4
Thema:

have you universal bitlocker key

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