Windows 10: Having a Blue screen issue with Latest update KB5004945

Variety of blue screen error messages popping up after the installation of KB5004945.Acer ATC-780 AMZi5 desktop computer computer

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blue screen issue


after monthes of running system it was fine then on windows 7 it blue screened after looking it over myself and getting advice from local pc shop they suggest upgrading os will fix the issue so I upgraded to win 8.1 and along followed the blue screens now again upgrading after more advice I'm on win 10 and the bluescreens followed as a bad pool error rebooting I have included the requested report please help as spending the $150 the local pc shop wants is my next step

 

Blue screen issues

Hi Roy,

Thank you for showing interest in Windows 10.

I appreciate you for providing details about the issue and we are happy to help you.

Make sure your computer is up to date:

Follow the below steps to check your Windows updates (including optional updates):

• At the Start screen, type Windows Update.
• Select Check for Update.
• Download and Install the latest Windows Updates.
  

I would suggest you refer to the following Microsoft article on Troubleshoot blue screen errors and check if it helps.

Troubleshoot blue screen errors

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.

 

Blue Screen

Hi CreeperFarts,

It is possible that the issue is caused by a hardware issue or an outdated driver. For us to effectively know the reason behind this, kindly provide the information we need below:

• Are you facing this problem with a specific program?
• Have you made any changes on your computer prior this issue?
• Have you installed the latest drivers on your computer?

In the meantime, we suggest that you follow the troubleshooting steps on this
link about Resolving stop (blue screen) errors in Windows 7.

Update us on the result so we can further assist you.