Windows 10: Having a trusted person who can get into my personal vault if incapacitated

Discus and support Having a trusted person who can get into my personal vault if incapacitated in Windows 10 Software and Apps to solve the problem; I am not seeing this covered, unless I am using the wrong key words.Since my personal vault has 2FA, and uses my fingerprint, how can a trusted person... Discussion in 'Windows 10 Software and Apps' started by MichaelKraemer1, May 5, 2022.

  1. MICHAELKRAEMER1
    MichaelKraemer1 Win User

    Having a trusted person who can get into my personal vault if incapacitated


    I am not seeing this covered, unless I am using the wrong key words.Since my personal vault has 2FA, and uses my fingerprint, how can a trusted person such as my wife get into my account if I am incapacitated or deceased? Thanks. Mike K.

    :)
     
    MichaelKraemer1, May 5, 2022
    #1
  2. MARCMORELLI56
    MarcMorelli56 Win User

    Personal Vault

    Hi AirGumby1944,

    My name is Marc, thanks for participating in the Microsoft Community, I'm an Independent Advisor and I'll be glad to help you today.

    You can try the following, these indications solved the problem with this same error code 0x8031b003 to other users.

    1.- Move all the data in the personal vault to a new folder. In OneDrive online with the browser of your choice.

    2. In OneDrive online, you deactivate the personal vault >> Personal vault settings >> Menu >> Personal vault options. Two warnings appear.

    3. In the Explorer, you remove all the remains of the personal vault. There must be a link in the personal vault and a personal vault folder that stopped working.

    4. Finally, you enable the personal vault, online in the browser.

    When you open the personal vault locally, all data must be there.

    Let me know if you have something else that I can help you with, I'd be happy to help.

    Have a nice day

    Regards,

    Marc M.
     
    MarcMorelli56, May 5, 2022
    #2
  3. KAPIL ARYA MVP
    Kapil Arya MVP Win User
    Unlock my personal vault

    Hello,

    See if suggestions mentioned here helps you:

    FIX: We Couldn't Unlock Your Personal Vault

    Hope this helps!

    Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.
     
    Kapil Arya MVP, May 5, 2022
    #3
  4. TFWUL
    tfwul Win User

    Having a trusted person who can get into my personal vault if incapacitated

    OneDrive Personal Vault - accessing from Android device

    I am trying to access my OneDrive Personal Vault using my Samsung Galaxy S10 smartphone.
    Whatever I try I end up with a screen telling me to create a Personal Vault, rather than opening the existing one, which was in fact the 'starting point'.

    Steps taken:
    - sign in using my Outlook account
    - select verification method (send a code to my gmail account)
    - paste that into the verification screen

    After clicking [Verify] I get this "Create a Personal Vault"-screen.

    Any suggestions?


    Having a trusted person who can get into my personal vault if incapacitated [​IMG]


    Windows 10 x64
    Office 365, Outlook Exchange
     
    tfwul, May 5, 2022
    #4
Thema:

Having a trusted person who can get into my personal vault if incapacitated

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