Windows 10: Having an issue running a game need help!

Discus and support Having an issue running a game need help! in Windows 10 Gaming to solve the problem; when i try to play rematch im met with this error and ive done everything i can find to fix it! Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading... Discussion in 'Windows 10 Gaming' started by BaileyXD, Jun 19, 2025 at 1:33 PM.

  1. BaileyXD Win User

    Having an issue running a game need help!


    when i try to play rematch im met with this error and ive done everything i can find to fix it! Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000000000000040 nvwgf2umx nvapi64 GFSDK_Aftermath_Lib_x64 GFSDK_Aftermath_Lib_x64 RuntimeClient_Win64_Shipping RuntimeClient_Win64_Shipping RuntimeClient_Win64_Shipping RuntimeClient_Win64_Shipping RuntimeClient_Win64_Shipping RuntimeClient_Win64_Shipping RuntimeClient_Win64_Shipping RuntimeClient_Win64_Shipping RuntimeClient_Win64_Shipping RuntimeClient_Win64_Shipping RuntimeClient_Win64_Shipping RuntimeClient_Win64_Shipping Runti

    :)
     

  2. Wanting to run old games

    Hi Jameson,

    Welcome to Microsoft Community. Your interest in Windows 10 is much appreciated.

    I would suggest you to refer the below link and check the compatibility of the game with Windows 10.

    http://www.microsoft.com/en-us/windows/compatibility/CompatCenter/Home

    You may also try installing the game in compatibility mode.
    Follow these steps to install the game software in compatibility mode and check if that helps.


          • Right-click on the game setup file and click on
            ‘properties’.

          • Click on the ‘compatibility’ tab and check the box
            ‘Run this program in compatibility mode for’ and select Windows 8 operating system from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the issue persists.
    If the issue still persists, I would suggest you to get in touch with the game manufacturer if it’s specific to that particular game.

    Keep us posted if you face any issues on windows in future. We will be glad to help you.
     
  3. Unable to run a game on Windows 10.

    Hi,

    Welcome to Microsoft Community.

    - When you say 'ive tried troubleshooting', what are you referring to?

    - Did you check in compatibility mode?

    I suggest to run the game in compatibility mode by following the steps below and check if it helps.


    • Right click on the ‘Setup’ icon for the game and click on properties.

    • Under Compatibility tab, check the option for ‘Run in Compatibility mode’.

    • Select Windows 8.1 from the drop down list.

    • Click on Apply and then OK.


    Please revert with all the necessary information and we will be happy to help you.
     
    Guru Kiran G, Jun 19, 2025 at 1:36 PM
    #3
  4. Having an issue running a game need help!

    Problems with running games

    Hi Declan,

    Thank you for posting your query in Microsoft Community.

    I suggest you to try installing games in compatibility mode. Compatibility mode runs the program using settings from a previous version of Windows. Follow these steps to install the drivers in compatibility mode and check if that helps.


    • Right-click on the setup file and click on ‘Properties’.

    • Click on the ‘Compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 8/8.1 operating system from the drop down menu and proceed with the installation. Once
      this is done, restart the computer and check if the issue persists.
    Hope it helps.
     
    SujataMoktan, Jun 19, 2025 at 1:36 PM
    #4
Thema:

Having an issue running a game need help!

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