Windows 10: Having an issue with redeeming my Rewards points

Discus and support Having an issue with redeeming my Rewards points in Microsoft Windows 10 Store to solve the problem; I have enough points to redeem a $5 Xbox gift card, so I go to my rewards dashboard: https://account.microsoft.com/rewards/redeem/checkout/verify... Discussion in 'Microsoft Windows 10 Store' started by braedenpg, Feb 14, 2019.

  1. BRAEDENPG
    braedenpg Win User

    Having an issue with redeeming my Rewards points


    I have enough points to redeem a $5 Xbox gift card, so I go to my rewards dashboard:

    https://account.microsoft.com/rewards/redeem/checkout/verify


    And I receive an error stating: Sorry, something went wrong. We're not sure what happened, but refreshing the page may help, or trying again in a little while.


    I first received this error on 2/13/19.

    :)
     
    braedenpg, Feb 14, 2019
    #1
  2. ZEDRICK DEL
    Zedrick Del Win User

    Purchasing a APP with Redeemable Points ?

    Hello Robert,

    Having an option to purchase an app with redeemable points is beneficial, especially, if you've already accumulated a lot of points. To provide you the appropriate steps to redeem the points that you've earned, I'd like to verify the following:

    • Are you trying to redeem points that you've earned by using Microsoft Store? If not, which app are you using to earn the points that you want to use?
    • Are you getting any error messages or error codes?
    • Which application are you trying to purchase?

    We look forward to your response.
     
    Zedrick Del, Feb 14, 2019
    #2
  3. AILEEN ALF
    Aileen Alf Win User
    microsoft points

    Hi Bobbie,

    You can browse the
    Redeem page     to see the rewards available to you. Once you have enough points to redeem your reward, each of those eligible rewards will light up for redemption on your Rewards page. Simply select
    Redeem and follow the steps.

    Let us know if we can help you with anything else.
     
    Aileen Alf, Feb 14, 2019
    #3
  4. MICHELLE HER
    Michelle Her Win User

    Having an issue with redeeming my Rewards points

    Rewards

    Hi Darlene,

    There are thousands of Rewards available to you. And yes, it includes music, movies and applications, all from
    Microsoft.

    Just go to the Redeem Page whenever you want to redeem your
    Microsoft Rewards points.

    You can check this link for more information about redeeming points in Microsoft.

    Let us know if you have further queries.

    Regards.
     
    Michelle Her, Feb 14, 2019
    #4
Thema:

Having an issue with redeeming my Rewards points

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