Windows 10: having internet problems

Discus and support having internet problems in Windows 10 Gaming to solve the problem; I have been having internet problems for a while. Seem to have appeared after I moved slightly further from my router. When I am the only device on the... Discussion in 'Windows 10 Gaming' started by jonathan kerr2, Jul 29, 2023.

  1. having internet problems


    I have been having internet problems for a while. Seem to have appeared after I moved slightly further from my router. When I am the only device on the network I don't have any problems but whenever and other Device connects they seem to appear. Other device in the same room connect perfectly fine. I get the event log: WLAN Extensibility Module has stopped.Module Path: C:\WINDOWS\system32\mtkihvx.dllIs this entirely a network issue or is there a problem with my system?

    :)
     
    jonathan kerr2, Jul 29, 2023
    #1
  2. dalchina Win User

    Windows 10 1709 System Restore problems...

    That seems to be an attempt at Option 2 in the tutorial, which requires you to
    a. Boot to a command prompt (Did you?)
    b. You then seem to be mixing steps 3,4 and 5, thus your command is incorrect.

    I suggest Option 1 is easier.

    If you still have problems, please repost listing each specific step and saying which option from the tutorial you are using. Thanks.
     
    dalchina, Jul 29, 2023
    #2
  3. jcaswell Win User
    W10 can connect to wider internet but cannot access web pages

    I have an odd issue with my W10 laptop linked to Sky broadband in the UK via wifi using a Sky router. The effect is that while I can actually access the internet (I can send and receive emails using Outlook and can connect to other machines using TeamViewer) I cannot access any web site (Google, BBC etc). There is no specific error message, merely that the access request timed out and a suggestion that it may be to do with proxy.

    I have tried the following:

    1. Other systems (W10 and ios) can access web sites using the same Sky router (therefore probably not a router problem)
    2. I have sent and received emails using Outlook, so the broadband connection is working (probably not a Sky problem)
    3. I have tried two different browsers (Firefox and Edge), no connection (not a browser problem)
    4. I am using Windows Defender and have:
      1. Made sure that Firefox is in the list of allowed systems in its Firewall, no connection after a reboot
      2. Turned off the Firewall and tried again - no connection
    My next step will be to re-install Windows, but has anyone got any other suggestions? Could it be some sort of virus (I have carried out a complete virus check using Defender)

    So - any suggestions?
     
    jcaswell, Jul 29, 2023
    #3
  4. having internet problems

    Internet explorer is slow and having other problems

    Hi,

    Thank you for posting in Microsoft Community. I understand that things can be frustrating when it goes unusual.

    We are here to assist you.

    Please follow the steps and check if the issue can be resolved:

    Step 1: I suggest you to run the
    Internet Explorer Performance
    troubleshooter by following the steps below and check if the issue is resolved.

    • Press Windows icon key on the keyboard, type Troubleshooting and select the top most search result.
    • Click on view all from left side panel of the screen.
    • Select Internet Explorer Performance,
      click on Advanced option and check Apply repairs automatically
      option.
    • Follow the on screen instructions.
    Step 2: If the issue persist, reset internet Explorer by following the steps from the link below and check if the issue is resolved.



    Change or reset Internet Explorer settings

    Change or reset Internet Explorer settings - Microsoft Support



    Step 3: If the issue persist,
    turn off the internet explorer and turn it back on by following the steps from the link below and check if the issue is resolved.



    How to turn Internet Explorer off

    http://windows.microsoft.com/en-US/windows/How-to-turn-Internet-Explorer-off

    Here are some common solutions to problems you might be experiencing with your browser.

    You may also check the suggestions from the below link on What to do when internet Explorer isn't working.

    Internet Explorer help - Microsoft Support

    Hope this information helps. Please post back for further queries. We are happy to help!
     
    Joy Kemprai, Jul 29, 2023
    #4
Thema:

having internet problems

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