Windows 10: Having issues since this last window 10 update Screen Freezing up or just shutting down HELP!!

Discus and support Having issues since this last window 10 update Screen Freezing up or just shutting down HELP!! in Windows 10 Installation and Upgrade to solve the problem; PLEASE HELP!! My computer is less than a year old its a ASUS X541N. I'm running v1803. My computer is performing horribly since this update. I turned... Discussion in 'Windows 10 Installation and Upgrade' started by ClaudetteGrimes, Dec 23, 2018.

  1. Having issues since this last window 10 update Screen Freezing up or just shutting down HELP!!


    PLEASE HELP!!

    My computer is less than a year old its a ASUS X541N. I'm running v1803. My computer is performing horribly since this update. I turned the computer on one day a few weeks ago and this message was on the screen" Your PC ran into a problem and needs to restart. We're just collecting some error info and then will restart for you" well the darn thing never did restart on it's own I let it sit for 5-6 hours and just manually shut it down. Now the screen freezes up when the system is idle or it just shuts down! The only apps I've downloaded is Adobe Creative Cloud. I've been running security scans several times a day trying to check for a virus. The scan comes back clean. I've tried to restore without deleting my personal files, it gets to 32-33% and than I end up with a Red screen that says "There was a problem resetting your PC No changes were made" OR I get a Blue screen that says "Reset this PC there was a problem resetting your PC No Changes were made". I've tried the steps from Greg Carmack I don't see any changes. PLEASE SOMEBODY HELP! I usually have some type of problem with a Windows update but can usually get through it this windows 10 update is really horrible.

    :)
     
    ClaudetteGrimes, Dec 23, 2018
    #1
  2. MartinK Win User

    Windows 10 & Nvidia Flash Player full screen freezing issue

    I have exactly the same problem. After 3 minutes, picture freezes, sound goes on. It appeared after win 10 reinstalation. Any help appreciated.
     
    MartinK, Dec 23, 2018
    #2
  3. Mussels Win User
    Screen freeze

    'screen freeze' is a very vague term.

    Can you describe the issue with more detail?

    ex: the image on screen freezes, but i can hit the power button and windows shuts down normally, and i can hear sounds in the background.
     
    Mussels, Dec 23, 2018
    #3
  4. NdMk2o1o Win User

    Having issues since this last window 10 update Screen Freezing up or just shutting down HELP!!

    Windows 10 & Nvidia Flash Player full screen freezing issue

    I've got an issue when I'm watching streaming flash video in full screen the video freezes after a couple of minutes, the sound is still there as is the video when you exit out of full screen and enable it again until it happens again 2-3 minutes later, I've disabled hardware acceleration for a stream I have been watching tonight and for the last 15 mins it hasn't happened which leads me to think theres some kind of conflict going on between Windows 10, Flash and my NV drivers (running latest updated 2 days ago from GF experience) anyone have or had a similar issue?
     
    NdMk2o1o, Dec 23, 2018
    #4
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Having issues since this last window 10 update Screen Freezing up or just shutting down HELP!!

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