Windows 10: having issues using remote desktop connection

I have windows 11 pro on my laptop and desktop. I reach the microsoft credentials sign in and it doesn't want to connect.

:)

 

Remote Desktop Connection problems


Have you tried Remote Desktop Connection, to connect from your Windows 10 laptop to your Windows 7 desktop? Try it first, post back and tell how it went.

Some additional help because you mentioned you are a remote newbie *Wink. The windows 7 related tutorials from our sister site the Seven Forums:

1. On Windows 7 desktop, set network location to either Home or Work (I recommend Work):
   • Network Location - Set as Home, Work, or Public Network - Windows 7 Help Forums
2. On Windows 7 desktop, allow incoming remote connections:
   • Remote Desktop Connection (RDC) - Network - Windows 7 Help Forums
3. On Windows 7 desktop, find out its IP address:
   • IP Address - Locate and Find for Your Computer - Windows 7 Help Forums
4. On Windows 10 laptop, start the Remote Desktop application and connect to the Windows 7 desktop using the IP address from step 3 above (see Part Three in the tutorial):
   • RDC - Connect Remotely to your Windows 10 PC - Windows 10 Forums
   • Notice that although the tutorial is written for Windows 10, it also applies to Windows 7

Try the above, post back how it went.

 

Remote desktop connectivity issues

What if the windows OS is in the virtual machine based cloud and I cannot remotely connect inside then how I suppose to set back the local group policy and windows firewall ?

 

Remote desktop connectivity issues

Hello,

A factor why you're having issues remotely accessing your computer is due to settings configuration. We suggest that you refer to this article:

How to use Remote Desktop and follow the on-screen instructions.

About your concern regarding setting the Windows Firewall and Local Group Policy back to default, follow the steps below:

• Press Windows key + X > Go to Control Panel.
• In the View by: drop-down menu, select Small icons
  > Click Windows Firewall.
• On the left side panel, hit Restore defaults.
• Follow the on-screen instructions.

To restore Local Group Policy to default:

• Press Windows key + R > Enter gpedit.msc
• Navigate to the following path on the left side panel: Local Computer Policy >
  Computer Configuration > Administrative Templates >
  All Settings
• On the right side panel, sort the policy settings by State > Set the state from
  Enabled/Disable to Not Configured > Apply the settings.
• Repeat the same for this path: Local Computer Policy >
  User Configuration > Administrative Templates >
  All Settings.

Let us know what happens after following the suggested troubleshooting steps.