Windows 10: Having issues with a windows 10 disk failure/error

I'm experiencing an odd drive failure - my start menu will not open, the search function in file explorer is not working, and some of my files photos will not open, when I try to open them it throws the following error: file system error -2018374635I have tried restarting windows explorer through task managerI have also tried to use CHKDSK to check and repair the disk, but CHKDSK says there are no issues with the diskWhen I scan the disk through the properties menu in file explorer it does detect errors.Any thoughts on this?Thanks in advance!

:)

 

Having issues with a windows 10 disk failure/error

I'm experiencing an odd drive failure - my start menu will not open, the search function in file explorer is not working, and some of my files (photos) will not open, when I try to open them it throws the following error: file system error -2018374635

I have tried restarting windows explorer through task manager

I have also tried to use CHKDSK to check and repair the disk, but CHKDSK says there are no issues with the disk

When I scan the disk through the properties menu in file explorer it does detect errors.

Any thoughts on this?

Thanks in advance!

 

Disk Issues/ Error 0x80070017

Hi Nathan,

Thank you for posting your query on Microsoft Community.

I understand your inconvenience. We will assist you to resolve this issue.

A quick question before we proceed:

What is the exact error code that you receive? Is it 0x80070017 or 0x80070012?

This issue may occur if there is a cyclic redundancy check (CRC) failure during the update process. This failure may occur if the received file is not the file that is expected by Windows Update

I suggest you to follow the methods below and check if it help:

Method 1:

I suggest you to run the Chkdsk.exe tool to check the disk for errors. Follow the steps below for the same:

• 
  Press Windows key+ R
  
• 
  Type chkdsk C: press Enter
  

Method 2:

You may also rename the Windows Update components folder and verify the result.

a) Press "Windows key + X" and click "Command Prompt (Admin)".

b) Type "net stop wuauserv" and press enter.

c) Type "rename c:\windows\SoftwareDistribution softwaredistribution.old" and press enter.

d) Type "net start wuauserv"and press enter.

Hope this information is helpful. Please let us know the status of your issue so that we can assist you further.

 

Windows 10 issue

Hi Carmella,

Based on the information your have provided us, it is possible that a a system component got corrupted which causes black screen error on your computer.

For us to identify what exactly is causing this issue, kindly provide us with the following information:

• Have you made any changes on your system prior to this issue?
• What troubleshooting steps have you tried so far?
• Are you receiving any error codes or messages?

For the meantime, this may fall on failure to start concern, therefore we suggest that you follow the troubleshooting steps provided by Greg Carmack (MVP) through this

support article.

Let us know how it goes so that we can further assist you.