Windows 10: Having issues with intel RST driver

Hello community , I am having problems where my laptop freezes for 20 seconds and comes back again , and when i see the logs in the event viewer , these are the two errors ,"The IO operation at logical block address 0x2759328 for Disk 0 PDO name: \Device\00000036 was retried." and "Reset to device, \Device\RaidPort0, was issued." . Please help me fix this issue , this freezes the laptop , it happened two times in a day . This seems to be a issue with intel RST driver.Regards , Manas HP 14s - d

:)

 

Intel RST service is not running

Hi,

Thank you for writing to Microsoft Community Forums.

The Intel RST service is for the Intel Rapid Storage Driver. The Intel Rapid Storage Driver provides speed for data transfer and improves the performance for SATA drives or PCIe drives.

• What is the make and model of the computer and motherboard?
  

You can follow the methods mentioned below and check if that helps:

Method 1: Changing the startup type for Service

You can try changing the startup type for the Intel RST service and check if that makes a difference. Please refer the steps mentioned below:

1. Press and hold Windows key + R, to open
   Run dialog box.
   
2. Type serivces.msc and click on
   OK.
   
3. Now, scroll down, look for Intel RST service, right click on it and click on
   Properties.
   
4. Now, under startup type select Automatic from the drop down menu.
   
5. Click on Apply and OK.
   

Method 2: Updating the drivers manually

You can try downloading the latest version of Intel Rapid Storage Driver from the

Intel Website and check if that helps. However, I would suggest checking with the motherboard manufacturer website as well.

If you are using RAID configuration, I suggest you to post your query in

TechNet forums, where we have support professionals who are well equipped with the knowledge on RAID configuration.

Nikhar Khare

Microsoft Community - Moderator

 

intel rst driver

i dont have win 10 installed so cannot try... does intel rst works? i have found that it is much faster then MS default drivers with 97 boards with win 8.1. Not so much in benchmarks, but in practice win 8.1 boots much faster with iastora.sys then benchmarks
difference suggests.

 

Intel RST Driver

Okay, and it says that the best driver for MY chipset is 15.5.0.1051 which is listed on that site... and besides, I only use the driver itself, not the full RST software.