Windows 10: Having problem in my audio. When i am playing a video in chrome it doesn't play. basically...

when l turned on my laptop and went on youtube there was no sound but my volume was high and the video wasn't muted. l tried other sites and got the same result, no sound l even then tried to test out on incog but still no sound and it is only happening in chrome

:)

 

How to fix no sound in some video & audio files played in Google Chrome and Opera browsers?

Steps that fixed my issue:

• Open Creative Audio Control Panel
  
• In Speaker Configuration section,
  change 7.1 Speakers to 2/2.1 Speakers.
  

This immediately fixed my issue and I did not even need to reboot. All the previous video and audio files I was having an issue with play fine now in Google Chrome & Opera browser.

Reading this Reddit post helped me solve my problem.

Reddit - Dive into anything

 

Audio Enhancement Disabed but wont play audio or video

All the steps have been tried. I have been dealing with this issue since last week so many of the steps you suggested or sent had been tried already and a few more than once. The PC has been through a soft reset, a factory reset, and I also did your suggestion of the repair reset.

I am still getting the same issue. When the audio enhancement is not on the audio does not play, the test tone audio fails, no local video files can play either. No YouTube videos or any online video plays. Youtube screen will say an audio rendering issue. Local audio files will give error and say it is unsupported coding...0X8000FFFF, when the enhancement is on there is no issue at all

Drivers, Bios, chips etc are up to date. I have had this laptop for less than 2 months, so I did not really have any 3rd party software installed.

Troubleshooter even suggest disabling the enhancement but again...this is the problem.