Windows 10: Having repeated BSOD ntkrnlmp.exe problem after changing graphics card

Discus and support Having repeated BSOD ntkrnlmp.exe problem after changing graphics card in Windows 10 Gaming to solve the problem; Since a month after I changed my graphic card from RX 570 to RX 6600XT, I am continuously having BSOD ntkrnlmp.exe problems. The first BSOD 11.23.21... Discussion in 'Windows 10 Gaming' started by A_tree, Jan 30, 2022.

  1. A_tree Win User

    Having repeated BSOD ntkrnlmp.exe problem after changing graphics card


    Since a month after I changed my graphic card from RX 570 to RX 6600XT, I am continuously having BSOD ntkrnlmp.exe problems. The first BSOD 11.23.21 when the BSOD showed up, the half of the display was reflowing; yellow, blue, red scratch filling up half of the screen. related to AMD software according to the analysis tool. so I redownload the RAEDAEON graphic software app and it was okay for a while. A month later, I am having a new BSOD this time related to ntkrnlmp.exe. When BSOD shows up, I also see reflowing just like last time. It looks like reflowing only happens when I get BSOD. It n

    :)
     
    A_tree, Jan 30, 2022
    #1
  2. AndreePin Win User

    graphics card problems

    Hi,

    Your computer makes a noise or beeps from your internal speaker because it failed to detect the graphics card. What we can suggest is for you to try cleaning your graphics card with a pencil eraser. Here are the steps below:

    • Turn your computer off.
    • Pull out your video/graphics card.
    • Rubbed the cold contacts with soft pencil eraser.
    • Connect your video/graphics card back to the computer.
    Kindly note that this is just a temporary fix. If the case still continues, I suggest that you contact your graphics card's manufacturer.

    Let us know how it goes.
     
    AndreePin, Jan 30, 2022
    #2
  3. graphic card

    Hi,

    There is a possibility that the application you're trying to download is not compatible with the hardware that you have. We suggest that you check the system requirements of the chat application, then see if your device is capable of running the it.

    To check the Graphics card information on your device, follow these steps:

    • Press Windows key + R.
    • On the Run box, type msinfo32 then hit Enter key.
    • On the System Information window, click on Components → Display.

    Should you need further assistance, we are here to help.
     
    Darleen Pen, Jan 30, 2022
    #3
  4. Having repeated BSOD ntkrnlmp.exe problem after changing graphics card

    Nvidia Graphics Card

    Hello Brian,

    I request you to try the following steps:

    Uninstall and Reinstall the Graphics Card Drivers.

    Step 1: Uninstall the Graphics Card
    Drivers


    • Right click on the Start menu.

    • Click on “Device Manager” from that list.

    • Search for the Graphics Card
      from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove the corrupted drivers
      from the computer.

    • Follow the on-screen instructions to complete it and then restart the computer if prompted.
    After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

    Step 2: Go to the Computer or Graphics Card
    manufacturer’s website and search for the latest Windows 10 drivers available for the
    Graphics Card model and then install it by following the instructions given in the website.

    I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.

    Thank you.
     
    Amit(Kumar), Jan 30, 2022
    #4
Thema:

Having repeated BSOD ntkrnlmp.exe problem after changing graphics card

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