Windows 10: Having to regularly verify my computer as a recognised device when logging into regular sites.

Apologies if this is a browser problem and not a Windows 10 problem but i thought i would start here. I find that when i go to log into sites that i visit regularly that intermittently i will get message from that website saying this device is new or not recognised or even blocked and i have to validate it via an email link, SMS code or whatever security the actual website requires for logging in on new devices. I could have been accessing that site on the same computer literally a couple of hours previously then suddenly it's no longer recognised.&nb

:)

 

USB Devices not recognised.

I have two devices that regularly are not properly recognized by Windows 10 one is a Garmin GPS and the other is a DJI Phantom Drone. In the case of the Garmin the USB Drives are recognised by Windows (Confirmed using USBDEVIEW) but the software does
not recognise the device and continues to search for it.

In the DJI case it seems to recognise the device but the software cannot access the Drone information i.e. Version Numbers etc. It also often reports errors on the SD Card inserted into the Drone but no errors are reported if the SD Card is inserted into
a card reader.

Any suggestions that I can try would be appreciated.

 

BSOD - driver verifier log attached

Hi,

Thank you for posting your question in the Microsoft Community.

I see that you have tried multiple troubleshooting steps and I appreciate the efforts that you have taken to resolve the issue. We will try a few troubleshooting steps and see if it helps.

Please answer these questions to get clarity on this issue:

1. What is the make and model of the PC?
   
2. Are you aware of any changes made to the PC prior to this issue?
   
3. Have you installed all pending updates and also updated all device drivers on the computer?
   

This issue can occur if some of the system files and drivers are not working as expected. As per the log files it seems that a network driver is a causing this issue.

Let us try these methods one by one to check if that helps.

Method 1: Unplug all external devices connected to the PC and restart the computer. Once you are on the desktop screen, suggest you to

update the network driver on the computer and check if that helps.

Method 2: If the issue persists, then you may download the latest network drivers from the manufacturer’s website and install them.

To uninstall a driver: Open Device Manager, right-click (or tap and hold) the name of the device, and select Uninstall. Restart your PC, and Windows will attempt to reinstall the driver.

Articles for Reference.

‘Driver Verifier-- tracking down a mis-behaving driver’.

‘Driver Verifier’

Hope this helps.

Let us know if you got the help you needed.

Regards,

Srimadhwa B

Microsoft Community-Moderator

 

USB wireless mouse 'USB device not recognised'

Hi,

There are a lot of possible reason why this issue has occurred. We have some
questions for your to isolate this matter:

• 
  Have you tried using the USB mouse to other computer?
  
• 
  Is this happening with other devices?
  
• 
  What other troubleshooting steps have you done so far?
  

We suggest that you perform these methods of troubleshooting steps and check if there's any changes:

Method 1: Run the
Hardware and Devices Troubleshooter.

To run the
Troubleshooter,
follow these steps:

• 
  On the search bar, type
  Troubleshooting
  and hit
  Enter.
  
• 
  Choose
  Hardware and Sound.
  
• 
  Click on
  Hardware and Devices
  to run the troubleshooter
  

Method 2: Update your drivers.

To know how to update your drivers, click
here.

Method 3:
Run SFC Scan.  

To run an
SFC scan, follow these steps:  

• 
  Run
  Command Prompt as Administrator.  
  
• 
  Type
  sfc /scannow
  and hit
  Enter.   
  

Method 4:
Run DISM Tool.  

To run
DISM Tool, follow these steps:

• 
  Run
  Command Prompt as Administrator.  
  
• 
  Type the following command:  
  
  • 
    DISM.exe /Online /Cleanup-image /scanhealth  
    
  • 
    DISM.exe /Online /Cleanup-image /Restorehealth  
    

NOTE:
This might take a while to finish scanning.
Do not cancel. 

Method 5: Clean Boot.

To perform a
Clean Boot, click
here.

Note:
Reset the computer back to
Normal Mode
once you are done with the troubleshooting by following the section
"How to reset the computer to start normally after clean boot troubleshooting"
from the same article.

If the issue persists, it is possible that the
device itself has issues. We suggest that you
contact the store
from where you
bought the device.

Let us know how it goes.

Regards