Windows 10: Having trouble copying photos from Samsung S6 to Windows 10 laptop

Discus and support Having trouble copying photos from Samsung S6 to Windows 10 laptop in Windows 10 Drivers and Hardware to solve the problem; Hi. My father has a Samsung S6 and wishes to copy photos from it to a Windows 10 laptop. When I visited him recently we were able to copy photos... Discussion in 'Windows 10 Drivers and Hardware' started by michael8, Mar 21, 2016.

  1. MICHAEL8
    michael8 Win User

    Having trouble copying photos from Samsung S6 to Windows 10 laptop


    Hi. My father has a Samsung S6 and wishes to copy photos from it to a Windows 10 laptop.

    When I visited him recently we were able to copy photos from his S6 to his Windows 10 desktop PC without any issues (with phone connected to PC USB port). But we couldn't manage to copy them to his new laptop, a HP Pavilion x360 (Windows 10).

    We searched Google and tried a few suggestions (updating drivers for S6 via Device Manager, and uninstalling S6 > restarting HP x360 > reinstalling S6) but with no success (when S6 was connected to HP x360 there was always yellow triangle with exclamation mark next to HP icon in 'Devices and drives' in 'This PC')

    Any advice would be very appreciated.

    :)
     
    michael8, Mar 21, 2016
    #1
  2. JEFFKELL
    jeffkell Win User

    samsung s6....

    samsung s6....Can't transfer photos from cell to PC by Bluetooth....have all the latest drivers.......pc and cell are paired....can't transfer photos
     
    jeffkell, Mar 21, 2016
    #2
  3. NICOLASANDERSON
    NicolaSanderson Win User
    Samsung s6 not detected by Windows 10

    The above reply does not refer to the precise problem with the Samsung S6. I also cannot connect my S6 to Windows 10 (eg to download photos or files) and I have a very new installation.

    My phone also works well when plugged into Windows 7...

    Does anyone know how to resolve this?
     
    NicolaSanderson, Mar 21, 2016
    #3
  4. WHS
    whs Win User

    Having trouble copying photos from Samsung S6 to Windows 10 laptop

    Can you take the SD card out and copy from there.
     
    whs, Mar 21, 2016
    #4
  5. MICHAEL8
    michael8 Win User
    Thanks for reply. I'm not very tech savvy so just checked on Google - says S6 doesn't have card slot - seems you need a few adapters to have SD card expansion functionality. Not sure that would be a desirable solution for my even less tech savvy father!
     
    michael8, Mar 21, 2016
    #5
  6. DEACONFROST
    DeaconFrost Win User
    I have an S6 and a Pavilion x360 running Windows 10. I simply plug in my S6 and it is first detected as a CD Drive. I ignore that and wait another 10 seconds or so, and it is re-recognized as the drive. Then I can copy music and photos to and from it. There are no extra drivers needed.

    As long as the USB port is functioning properly, it should work. If not, you can try running Windows Update with the pone connected. If that still doesn't work, set up his Google Photos account using the Gmail account he has running on the S6. It's completely free.
     
    DeaconFrost, Mar 21, 2016
    #6
  7. MICHAEL8
    michael8 Win User
    Thanks for reply, have just told him about Windows Update suggestion, will see if that works.
     
    michael8, Apr 5, 2018
    #7
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Having trouble copying photos from Samsung S6 to Windows 10 laptop

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